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View Full Version : Premium Remote Support now available for Tuning skills using EFILive.



oztracktuning
July 13th, 2008, 05:01 AM
I have just launched a service where i can remotely offer support to tuners using the latest remote PC software and phone lines. Customers are presented with a video of the session that they can look over. This makes it quality time.

I can setup the logging software and show how to create maps and trim tunes etc. Im also happy to share my favorite settings and style.

Email enquiries for more details to steve at oztrack dot com

This is a worldwide service. I have a teaching background so im pretty experienced at explaining things remotely with patience.:)

Im also arranging some other staff for backup support when im not available for emergency assistance.

boyley
July 30th, 2008, 08:11 PM
I have just launched a service where i can remotely offer support to tuners using the latest remote PC software and phone lines. Customers are presented with a video of the session that they can look over. This makes it quality time.

I can setup the logging software and show how to create maps and trim tunes etc. Im also happy to share my favorite settings and style.

Email enquiries for more details to steve at oztrack dot com

This is a worldwide service. I have a teaching background so im pretty experienced at explaining things remotely with patience.:)

Im also arranging some other staff for backup support when im not available for emergency assistance.

Have you got it up and running yet Steve?

oztracktuning
August 9th, 2008, 01:41 PM
Yes it is. It just hasnt been announced yet because all the features arent ready just yet.

GAMEOVER
August 17th, 2008, 05:02 AM
This looks and sounds interesting!!!

gmperformancecentre
August 17th, 2008, 09:03 PM
had i look at it steve and will be getting a gold support soon

427
August 23rd, 2008, 10:33 PM
steve can u explain how the gold support system works-

i am ready to use the efi stuff that i bought off u in feb 08

Thanks

Nick--(melb)

gmperformancecentre
August 23rd, 2008, 11:21 PM
nick
go to steve's website http://www.oztracktuning.com/
you will to register before you can access the shop area where the support and base tunes you can buy.
here's the info on what gold support is about

427
August 23rd, 2008, 11:34 PM
nick
go to steve's website http://www.oztracktuning.com/
you will to register before you can access the shop area where the support and base tunes you can buy.
here's the info on what gold support is about

Thankyou

Thanks

Nick--

boyley
August 24th, 2008, 09:24 AM
I've signed up for the gold support package with Oztrack and have had my first session with Steve.

This week I will be getting live assistance tuning my newly cammed L98. With a mobile internet and phone connection Steve will tune my car from his office in Sydney whilst I drive it over 1000 miles away (cyber back seat driver). The session will be captured on video for me to review later.

Its quite remarkable really, this technology has been around some years but never applied to an application like this, to my knowledge anyhow.

macca_779
August 24th, 2008, 09:16 PM
I've revved my car from the living room before using remote assistance to control my laptop (bi-di's IAC control).. Yes I was bored and thought it would be cool for the boys to see.

ls1vt209
August 30th, 2008, 03:14 PM
I've signed up for the gold support package with Oztrack and have had my first session with Steve.

This week I will be getting live assistance tuning my newly cammed L98. With a mobile internet and phone connection Steve will tune my car from his office in Sydney whilst I drive it over 1000 miles away (cyber back seat driver). The session will be captured on video for me to review later.

Its quite remarkable really, this technology has been around some years but never applied to an application like this, to my knowledge anyhow.

I take it that is your video on LS1 that Steve is using as a promo video. How did the tune go anyway? Looks like a great tool.

boyley
August 30th, 2008, 10:30 PM
I take it that is your video on LS1 that Steve is using as a promo video. How did the tune go anyway? Looks like a great tool.

Went well thanks, first tune after cam install, 12.622 1/4 mile, returned 9.5 l/100 km @82km/h on the 50km journey home from the track.

I'll have a look on ls1 now.

Cheers rob

427
September 15th, 2008, 01:11 AM
Went well thanks, first tune after cam install, 12.622 1/4 mile, returned 9.5 l/100 km @82km/h on the 50km journey home from the track.

I'll have a look on ls1 now.

Cheers rob

Thats good to hear rob-what was the overall gain from start to finish if u dont mind me asking-

Thanks

boyley
September 15th, 2008, 12:05 PM
Thats good to hear rob-what was the overall gain from start to finish if u dont mind me asking-

Thanks

Have not dynoed it yet but went out last weekend again and ran 12.77@113mph with some new tuning tweaks. The times were hindered by the track not having VHT applied, very slippery out of the hole.

Off those numbers with a car weighing 4200 lbs with driver estimated kilowatts conservative about 285-300 rwkw

427
September 19th, 2008, 12:18 PM
Have not dynoed it yet but went out last weekend again and ran 12.77@113mph with some new tuning tweaks. The times were hindered by the track not having VHT applied, very slippery out of the hole.

Off those numbers with a car weighing 4200 lbs with driver estimated kilowatts conservative about 285-300 rwkw

gee's thats a heavy ass car-but none the less well done

Thanks

oztracktuning
October 20th, 2008, 01:44 AM
The service is working well we have had customers from UK, USA and South Africa as well as Australia. I can be connected to the customers computer in as fast as 30 seconds and then able to setup the software for logging with the right pids and maps of the logged data.

The general rate for a remote tune is AU$400 including 1hrs remote support which at the moment is just US$280 or EUR 205 or UK pound 160. I can design and support tunes for any configuration that EFILive supports.

My own car is a VE 6L (G8) twin turbo, we have tuned every variety of common modification eg Vortec, Procharger, Harrop, Magnacharger, Nitrous, Big Cam etc. I am also enthusiastic about getting great fuel economy for the customer. My car is able to return better than 32mpg (8.9L/100km) highway and its also run 125mph/11.68 at the strip at a race weight of 4050lbs.

ItzNota
October 25th, 2008, 05:21 PM
The service is working well we have had customers from UK, USA and South Africa as well as Australia. I can be connected to the customers computer in as fast as 30 seconds and then able to setup the software for logging with the right pids and maps of the logged data.

The general rate for a remote tune is AU$400 including 1hrs remote support which at the moment is just US$280 or EUR 205 or UK pound 160. I can design and support tunes for any configuration that EFILive supports.

My own car is a VE 6L (G8) twin turbo, we have tuned every variety of common modification eg Vortec, Procharger, Harrop, Magnacharger, Nitrous, Big Cam etc. I am also enthusiastic about getting great fuel economy for the customer. My car is able to return better than 32mpg (8.9L/100km) highway and its also run 125mph/11.68 at the strip at a race weight of 4050lbs.


I am sure you are an excellent tuner, but give me a break...you are QUITE expensive.

427
October 25th, 2008, 05:24 PM
I am sure you are an excellent tuner, but give me a break...you are QUITE expensive.

could u please tell me why u think this service is expensive?

Thanks

MN C5
October 25th, 2008, 05:45 PM
could u please tell me why u think this service is expensive?

Thanks

I don't think ItzNota was able to figure out the exchange rate equivalencies:hihi:

oztracktuning
October 25th, 2008, 07:54 PM
Its not a mail order service i am offering here. Its actual sharing of specific information that is useful for workshops/tuners to make money out of the strategies that are shared and demonstrated. Plus they can have the confidence gained from having someone else to bounce any simple questions off via email. The plan isnt to just do the tune but to show the person what to change so that they can make money from what is learned.

ItzNota
October 26th, 2008, 03:47 AM
Its not a mail order service i am offering here. Its actual sharing of specific information that is useful for workshops/tuners to make money out of the strategies that are shared and demonstrated. Plus they can have the confidence gained from having someone else to bounce any simple questions off via email. The plan isnt to just do the tune but to show the person what to change so that they can make money from what is learned.

That's fine..whatever, it is a business.
If people are paying then do it.

I just can't and won't see myself paying that money to get my vehicle tuned.

Do you have modified tunes that you can sell??
I'll PM with specifics

MN C5
October 26th, 2008, 04:10 AM
Your prices a fair, professional tuning shouldn't be cheap. I read his other 20+ posts and he seems frustrated by his own lack of tuning knowledge and expects others to donate their tunes to his cause.

Oztrack has a slew of satisfied customers too... :cucumber: I just ordered a 2bar Mafless tune from him myself. I'm so busy with work right now I don't have the time to tune it myself. And experieance can be worth paying for and in this case I think it will be.

Dennis

ItzNota
October 26th, 2008, 12:00 PM
Your prices a fair, professional tuning shouldn't be cheap. I read his other 20+ posts and he seems frustrated by his own lack of tuning knowledge and expects others to donate their tunes to his cause.

Oztrack has a slew of satisfied customers too... :cucumber: I just ordered a 2bar Mafless tune from him myself. I'm so busy with work right now I don't have the time to tune it myself. And experieance can be worth paying for and in this case I think it will be.

Dennis

WOAH...I am not frustrated with anything. I did ask OZ how much he would charge just for a tune, so I am not trying to get away with something for free. I looked at his site and the amount of money he is charging and that is fine. If Dennis wants to pay that then go ahead.
I am not trying to be a prick to anyone and only stated my opinion.
Not trying to make enemies here...cut a little slack.

Jester
October 27th, 2008, 03:57 AM
Depends what your looking for, if it's a straight up base tune or custom tune then Steve has these available, if you want to learn some new strategies and become more confident and competent at tuning yourself then I would recommend Steve's remote service. Yes I use it myself.

oztracktuning
November 12th, 2008, 02:04 AM
The best way to learn how to do any PC stuff is to look over someones shoulder. That is what the customers can do when i help them remotely, but i can provide a video of the experience and talk to them on the phone. I find that once EFILive is setup properly and the key ideas are explained, that people get good results from their tuning.

ls1vt209
November 17th, 2008, 10:47 PM
That's fine..whatever, it is a business.
If people are paying then do it.

I just can't and won't see myself paying that money to get my vehicle tuned.

Do you have modified tunes that you can sell??
I'll PM with specifics

First you say it is too expensive but then ask for prices.

Very strange.

Good to see this had taken off for you Steve, plenty of happy customers from what I have been reading.

oztracktuning
June 4th, 2009, 01:39 AM
This service is working very well and i have had a great response. There is no quicker way to become accustomed to advanced tuning especially of the harder vehicles than having someone show you on your own computers screen and talk you through the reasoning behind many of the strategies in the tune and how to tweak it properly.
Usually once i have setup the logging charts properly and talked about what to look for the results with many cars have been very positive and the work done quickly and effectively.

I have many customers who are very keen to have an extra mind look over their tunes and give appraisal, tweak them. etc.

boyley
June 4th, 2009, 08:24 AM
Steve (Oztrack) has worked [remotely] with me in the development of my car which has seen it go through many changes.

Having EFILive has in fact reduced the costs I would have normally outlayed by taking my car to a workshop for touch up tunes. The other limiting factor is there are no workshops in the State I live in, where I would take my vehicle quite honestly.

So I have a very effective service at my disposal which I can recommend to anybody.

Through EFILive and Oztrack we have also assisted 6 other enthusiasts with there requirements also with another 2 booked in for the future.

Cheers Rob

oztracktuning
June 5th, 2009, 06:22 PM
Rob's VE Calais (very similar to a G8) is running mafless with a 220 cam and with the stock stall converter and 3.45 diff gears has run 12.08s over the 1/4 mile. Almost all of its tuning has been done remotely.

oztracktuning
June 5th, 2009, 06:25 PM
Here is some footage of Boyley's car in a remote session. Its been captured on my pc and im in a different state.

http://www.youtube.com/watch?v=7VFk9mmNMeI

Boost
October 10th, 2009, 03:39 AM
Sounds awesome, I look forward to using the service myself in the future! Brilliant idea in my opinion and experience / good knowledge is priceless!

Boost
October 26th, 2009, 07:41 AM
Maybe this is the beginning of a whole new era in mobile tuning?

http://motorage.search-autoparts.com/motorage/article/articleDetail.jsp?id=635939

oztracktuning
March 1st, 2010, 11:57 AM
I can connect to anyones PC worldwide as long as its on broadband within 3 min. Our tuning of E38s is very highly developed with over 85 tables having changes being made.

The main thing about shops buying base tunes is that i can get them 90% finished within a short period of time and then show people how to finish them off for a top class tune. Plus I have fixed a heap of problem cars in the past so can usually save time in troubleshooting.

Boost
March 2nd, 2010, 04:26 AM
E-mail sent.

oztracktuning
June 19th, 2010, 03:29 PM
This service has been expanding well internationally. Its disappointing this section of the forum wont be here much longer to let people know that there is premium support available.

GAMEOVER
June 19th, 2010, 03:51 PM
Steve,
Give EFI Live a little nudge on keeping this section open....:sly:
I didn't know about your premium support till I read about it in this section......:D

stigmundfreud
June 19th, 2010, 04:15 PM
This service has been expanding well internationally. Its disappointing this section of the forum wont be here much longer to let people know that there is premium support available.

Hopefully they will keep your service! I know a few here in the UK that have had a great results with just the base tune sent from you prior to the final dialling in!

oztracktuning
June 19th, 2010, 08:40 PM
Its sad to punish everyone for some people doing the wrong thing. Forums don't always have to be open discussions though, there is no reason these areas can only be open to include the advertisement from say life members. EFILive staff dont need to waste time refereeing battles like are generated on almost all other car forums though.