help...installation issue of latest 7.5 build..

[DURAtotheMAX]

ok first of all I spent 5 minutes trying to figure out which section to put this question in...please move it if necessary. :)

Im trying to uninstall 7.5.4 build 65 so I can install the latest 7.5.5 version.

It says "uninstall previous version first"

so I try to uninstall it and it wont let me uninstall 7.5.4.

Gives an error, says "runtime error in install: list index out of bounds (0)"

then I click OK in that error box and another comes up that says "Access violation at address 74E50DE8. Read of address 74E50DE8"

ive tried everything possible to uninstall it but it wont let me...whats the way to go about this manually..what registry keys/values need to be changed etc?

thanks
ben

[joecar]

Ben, I contacted Tech Support.

[Blacky]

ive tried everything possible to uninstall it but it wont let me...whats the way to go about this manually..what registry keys/values need to be changed etc?

thanks
ben

The best thing to do is to run the V7.5.4 install program again and select repair, then once it has been restored, do the uninstall.

Regards
Paul

[DURAtotheMAX]

figured it out, thanks guys. :)