Problems with virtual dash

[sixltrbtr]

The scan tool wont open any of the default dashboards. It says Windows can't find the file.

I had a simular problem getting the efi live software to stay open because of a missing file. After a search on the forum I found a fix. I had to find the file and copy and paste it to the efi live files. I figure it is the same type of problem but I don't know where to look for the files. Any ideas?

[joecar]

Where did you install to (which drive:folder)...?

Maybe try uninstall and re-install.

[sixltrbtr]

Just did the uninstall and reinstall. Finally got it regestered correctly so it doesn't go into demo w/v2 unplugged. Still no virtual dash files...

[sixltrbtr]

Ok, it's working. After reinstalling it, I tried it again and it didn't work. I just tried again and now it's working.

[joecar]

Hmmm... which Windows OS are you using...?

[sixltrbtr]

Vista. I had several problems after installing the programs the first time. The second time the only problem that I know of was the virtual dash files. An error message would pop up saying windows couldn't find the files. I tried again later and it worked.

[sixltrbtr]

Well, I just thought I had things working. As I read the scan tool tutorial and start to follow the directions I realize some things are wrong. A couple of examples are 1. The tutorial is telling me to double click on a dtc for more information. When I do nothing happens. 2. The tutorial says to unclick the rpm pid to see what happens and when I go to do that I see that the rpm pid isn't selected in the first place. I only have a few pid's selected. 3. As I read more I realize that the dashboard gauges should already have the gauges assigned to something. Mine don't, I have 14 gauges with no information just numbers. When I try to assign a guage to something it doesn't read that information. I've removed and reinstalled the program 4 times with no improvement. The dashboard I have selected is the defaul imperial dash. I'm sure there is something simple i'm missing. Any help is greatly appreciated.

[sixltrbtr]

I've also checked for updates and when the update starts loading an error message pops up that says "Bad Secret Token!" What the???

[mr.prick]

Bad Secret Token (http://forum.efilive.com/showpost.php?p=82968&postcount=2)
Turn off UAC with Vista, this will make software installs easier.

[sixltrbtr]

I've done that. I had to turn it off just to get the software to load in the first place. I think I'm mission some files for some reason. This is getting aggravating!

[joecar]

Before installing, are you logged in as Admin...?

[Tordne]

Pretty much being an Administrator level account an disabling the UAC are all I am aware that is required to install the software reliably.

[sixltrbtr]

I have confirmed that I am logged in as Administrator and UAC is turned off. When I try to load a dash page, there are 5 folders to choose from. All these folders are empty. There are several other options below the folders but when I open those I get 14 blank gauges. If I assign a guage to something it will not read any information.

[mr.prick]

When you installed, did you do a full install or custom?
It sounds like you don't have the dash .jpeg's or the .vdg's.
Just make your own, the ones the come with the software are not good for reference IMO.
http://i235.photobucket.com/albums/ee259/whitespar/Dash.jpg

[sixltrbtr]

I have the latest version of efi live downloaded with the latest updates etc. I have UAC turned off. I am also logged in as administrator on my laptop. The scan tool tutorial states:

"Next, let’s look at [Dashboard] page [A]. Go there by clicking on the [Dashboard] tab and then make sure the [A] button at the upper left corner of the tab is pushed. Finally, something that seems useful! This is the default dashpage A. If it’s metric and you’d rather it was imperial, or vice versa, change it by going back to the [PID] tab, clicking on the [Open PID file] button, and choosing the appropriate PID file. When you come back by clicking on the [Dashboard] tab you’ll find that the matching dashboard was loaded."

This is not happening and I don't know why. I've tried picking different pid's with no change to the dashboard. All gauges on the dashboard remain unassigned. Has anyone experenced this before? I've been trying to fix this now for about a month and i'm at a loss. Please help!

[mr.prick]

Right click on the gauge for the gauges properties and change the units.

[sixltrbtr]

Right click on the gauge for the gauges properties and change the units.

I've tried to change several of the gauge properties. Nothing about the gauges change.

I've since pulled out the old PC that still has XP on it and installed the software. Everything works perfectly w/XP. It's obviously a Vista problem. I have no idea what to try next.

[joecar]

I've tried to change several of the gauge properties. Nothing about the gauges change.

I've since pulled out the old PC that still has XP on it and installed the software. Everything works perfectly w/XP. It's obviously a Vista problem. I have no idea what to try next.
Pretty much being an Administrator level account an disabling the UAC are all I am aware that is required to install the software reliably.Have you done this...?

[sixltrbtr]

I have confirmed that I am logged in as Administrator and UAC is turned off. When I try to load a dash page, there are 5 folders to choose from. All these folders are empty. There are several other options below the folders but when I open those I get 14 blank gauges. If I assign a guage to something it will not read any information.


I have the latest version of efi live downloaded with the latest updates etc. I have UAC turned off. I am also logged in as administrator on my laptop. The scan tool tutorial states:

"Next, let’s look at [Dashboard] page [A]. Go there by clicking on the [Dashboard] tab and then make sure the [A] button at the upper left corner of the tab is pushed. Finally, something that seems useful! This is the default dashpage A. If it’s metric and you’d rather it was imperial, or vice versa, change it by going back to the [PID] tab, clicking on the [Open PID file] button, and choosing the appropriate PID file. When you come back by clicking on the [Dashboard] tab you’ll find that the matching dashboard was loaded."

This is not happening and I don't know why. I've tried picking different pid's with no change to the dashboard. All gauges on the dashboard remain unassigned. Has anyone experenced this before? I've been trying to fix this now for about a month and i'm at a loss. Please help!

...

[sixltrbtr]

Well, I've gained some ground getting this problem fixed. I sat down with the laptop and the PC side by side and started opening efilive files to see what was in them. I found several files missing on my laptop (Vista) so I used my jump drive and started moving files over from the PC (XP) to the laptop. Now everything seems to be loading properly on the laptop. The dashboard opens up with the default gauges etc. Now the only problem that I can see is the gauges still don't read the data. I've connected the scan tool to the truck and it doesn't register any data. I can read codes now and as far as I know everything else works. Is this something that anyone has run into? Thanks

[joecar]

Press the red record button at the bottom on the scantool display.