New laptop - V1 not working

[chevynovaguy72]

Hey there. I've got V1 flashscan. Got a new laptop thanks to someone needing my old one more than me i guess (read as stolen). lol. Anyways downloaded the ned V7.5, but when i connect the cable it gives me a pop up box with this warning. any idea guys? the lights dont light up on the cable....

[mr.prick]

Disable UAC.

[Tordne]

Have you been into Device Manager and located the drivers for the FlashScan V1? The drivers reside in your 'C:\Program Files\EFILive\Drivers\EFILive\Win-2K-XP-Vista' folder.

[chevynovaguy72]

disabled uac - no worky still. Its not a problem with it recognizing the cable - it says there is an issue. And as for drivers because it wont recognize it the cable doesnt show up in device manager

[chevynovaguy72]

also tried a different usb cable thinking it might be the issue - no such luck

also just tried the cable on my desktop running xp - works great..... :(

[joecar]

Did you install the driver from where Tordne said...?

[chevynovaguy72]

yeah, and this is the message i get -

[chevynovaguy72]

I dont mean to be rude by asking this and I feel more so stupid for asking - has this all been tested on 64 bit W7?

[Tordne]

Load the driver from the 'C:\Program Files\EFILive\Drivers\EFILive\Win-2K-XP-Vista' folder and NOT 'C:\Program Files\EFILive\Drivers\EFILive\Win-2K-XP-Vista\i386'. Subtle I know but if you are running a 64bit platform the i386 folder is not your friend ;)

[Tordne]

I've been running Windows 7 Ultimate 64 bit edition since the RC stage without any issues at all. Many customers were also 'early adopters' of Windows 7.

[chevynovaguy72]

these are my options in this folder - no driver install option - and according to the "breadcrumb" bar i followed your instructions i think. Do i need to redownload/install?

[Tordne]

You install the drivers from Device Manager. Go to Device Manager and find the Unknown Device, then right-click on it and choose update drivers, then navigate to the noted folder when prompted. That will then manage the installation of the driver for you.

[ScarabEpic22]

these are my options in this folder - no driver install option - and according to the "breadcrumb" bar i followed your instructions i think. Do i need to redownload/install?

Dont go into the folder at all, open up Device Manager. To do this, right click on My Computer (either in Start or on the desktop), click Properties. For W7/Vista click Device Manager on the left hand side. Once Device Manager has come up, go to the Universal Serial Bus controllers and expand the list. You will most likely see a yellow exclamation point next to an Unknown Device. Double click this, go to the Driver tab and click Update Driver. Select Browse My Computer, then click Browse. Browse to the C:\Program Files (x86)\EFILive\Drivers\EFILive\Win-2K-XP-Vista\amd64 and click Ok then click Next. Follow the prompt and you should be all set.

As for your other question, I have run EFILive exclusively on x64 bit systems since I got my first laptop in Sept 07 (well the x64 driver wasnt released until Nov or so but regardless) with Vista Ultimate x64 then went to Vista Home Prem x64 on my new laptop. Installed W7 Ult beta x64 around this time last year and havent looked back, running the RC right now waiting to get a RTM copy here soon.

EDIT:
Tordne barely beat me...dang

[chevynovaguy72]

no unknown devices will show up in device manager. this is all that shows up

I know what i need to do once it shows up. problem is when I plug the cable in i get a small bubble pop up that I have posted a pic up on my very first post. I believe when this happens windows ignores the device. Tested the cable in another computer and it works fine.

[chevynovaguy72]

okay so actually opening my eyes i see the flashscan - efilive still doesnt recognize it....

[ScarabEpic22]

Try and update the driver for your FlashScan that you see anyway, maybe your computer is using an old driver or something weird like that.

What do you mean EFILive doesnt recognize it? You cannot connect to your V1 to flash a PCM/ECM? Can you check the status of it (in the Tune tool, click Help then FlashScan V1 Licensing).

Since it works fine on another computer, its this PC that has the issue. Have you tried different USB ports?

If all else fails, uninstall EFILive and delete the EFILive folder from C:\Program Files\. Then download the latest release (7.5.6 build 103A) and reinstall. Then plug your V1 in after rebooting your PC.

[chevynovaguy72]

Well i finally got it sorted out - had to wipe the computer and reinstall W7. The drives werent being recognized. Works awesome now!! Now time to get up to speed - havent played with this for 3 years!!