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jaglmm
May 20th, 2010, 08:05 AM
tryin to get another vin lincense.... purchase went good get..... to get confirmantion email and get this:

MANUAL INTERVENTION required for your order of product FS2-VIN using serial number <serial number>. Reported error is: Authorization code: "<auth code>" is not valid. Error -7.

EFILive will be in contact with you as soon as possible to resolve this issue.

joecar
May 20th, 2010, 08:21 AM
Are you sure you got the serial number and/authorization code spelled correctly...?

I notified Tech Support.

Tordne
May 20th, 2010, 08:26 AM
Your license code was emailed to you about the same time as this thread was created.

What you supplied as the Auth Code was actually your registration key. The Auth Code is found by following this guide (http://www.efilive.com/index.php?option=com_content&view=article&id=110&Itemid=120). Please also not that this code changes each time it is accessed, so needs to be obtained each time a license purchase is made to ensure the automated processing is successful.

Cheers,

ScarabEpic22
May 20th, 2010, 12:56 PM
Maybe want to at least block the OP's serial and auth numbers out, no reason to have them hanging out in the open. :D

Tordne
May 20th, 2010, 12:58 PM
Good call. I've edited the first post :)

ScarabEpic22
May 20th, 2010, 01:01 PM
Good call. I've edited the first post :)

:cheers: Thanks Mr. Webmaster!:grin: