cannot upgrade

[anarchydiesel]

I just recieved my upgrade code to cummins and have entered all the info in the email, but when I press upgrade it says that it was not upgraded and to check my upgrade codes. Any ideas?

[Tordne]

Have you updated your V7 and V8 software and device firmware with the releases posted last night?

[anarchydiesel]

I have got the updates installed and got the upgrade done, and have read a base file from a truck. I have tried to open it in v7.5 but it says unrecognized pcm.

[Tordne]

Send the file through to me (support@efilive.com). We got a bunch of files through the beta cycle and from users reading their trucks so we could have as many cals as possible supported. It may just be we haven't seen your OS before and need to create a map for it.

[anarchydiesel]

just sent it, thanks for the quick help guys.

[Tordne]

Got it and it opens fine in the release software from yesterday. Can you please ensure you are running the latest version from our website HERE (http://www.efilive.com/index.php?option=com_content&view=article&id=48&Itemid=133) (and that your FlashScan V2 firmware is updated).

[anarchydiesel]

I am updating again will report back with what it does.

[Tordne]

If you're running the versions from the website it should be exactly the same as what I'm getting (I have the same release installed locally). But, do let us know if it's not loading for some reason :/

[anarchydiesel]

It is working and I am getting blown away by some of the timing numbers I am seeing in a "box" tuner. It is a wonder this truck has not blown up already

[anarchydiesel]

Got the tune modified and went to reprogram the truck, but it says it cannot program the ecm in pass through mode. How do I change this setting?

[anarchydiesel]

I reupdated my v8 software and it is trying to license the ecm now but says that I do not have any available licenses. Do I have to buy a license for the first vehicle, I thought it came with two licenses like the gm tuning

[Tordne]

Can you please email me (support@efilive.com) your FlashScan V2 Serial Number?

[anarchydiesel]

I finally got the truck tuned at about midnight last night. Thanks to the support team for the super fast responses and all the help getting me straightened out.