issue with scan tool

[anarchydiesel]

I am having an issue with my scan tool getting it to work with the cummins. It connects to the ecm fine, and I can select my pid group, but when I try to put the readings into motion nothing happens. when I press the square stop buttons, values appear for a split second but then disappear again. any ideas or has anyone else seen this yet?

[joecar]

Do you press the round red record button...?

Check to see if a file is deposited in this folder (WinXP used for example): My Documents\EFILive\V7.5\Logged Data

Go Edit->Properties->Logging and checkmark Prompt for filename.

[anarchydiesel]

sorry it took so long to reply, there is nothing in the logged data file other than what comes with the software, but nothing new.

[Blacky]

After you press the stop button, please select File->Generate error report, save the error report and send it to me at paul@efilive.com
Regards
Paul

[anarchydiesel]

Paul, did you get the error file in the email?

[Blacky]

Paul, did you get the error file in the email?

Yes thank you. Im still analyzing it.
Regards
Paul

[Blacky]

Your FlashScan cable appears to be using old firmware (V2.07.09)
I highly recommend updating the firmware to V2.07.12

Please download and install the latest V7.5 and V8 software available here:
http://www.efilive.com/index.php?option=com_content&view=article&id=48&Itemid=133

With FlashScan connected to your PC:
1. Run the program Start->All Programs->EFILive->V8->EFILive HAPI
2. Click on the FlashScan icon that appears at the and of the Windows Task Bar.
3. Select the F6: Firmware tab page.
4. Click on the [Update Firmware] button.

Note: the EFILive HAPI program may detect the firmware is out of date and may automatically prompt you to update it.

Regards
Paul

[anarchydiesel]

Thanks Paul I will try updating everything.