0533 and 033 erors

[Phone Man]

I'm trying to program a tune and get these errors on viehicle controller's I own. My spare gives me a $33 error and the one I use gives me a $0533. Problem is that it is asking me to buy a new license for my existing controller. I don't understand why it is asking me to make a new purchase? Is there a way to have the autocal re-recognise my controller??

[joecar]

What V8 software build version...?

What AC firmware version...?

[Phone Man]

The newest V8.2.1 build 200 and AC#2.07.32

[Blacky]

Please connect your AutoCal to your PC, run the EFILive V8 Scan and Tune software and select:
F7: Licenses -> [Backup]
Please send the backup file that is created and a *.ctz file that has been read from your vehicle to me at paul@efilive.com

Regards
Paul