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View Full Version : V2 repairs?



Spartan
January 31st, 2013, 02:36 PM
I sent an email through the main site a few days ago and haven't seen a response yet...but is there a repair option? I left my V2 in my backseat and forgot about it, long story short something heavy hit it and cracked the screen. it still seems to work other than that...so what would that run? I already licensed it to my truck and don't want to have to buy another V2 or get an autocal...

joecar
January 31st, 2013, 03:05 PM
Where to send your V2 for repairs (if your FlashScan is broken):
Return Merchandise Authorization (RMA) (https://www.efilive.com/index.php?option=com_content&view=article&id=49&Itemid=84)

Spartan
February 1st, 2013, 12:31 PM
Done that and didn't get a reply

Tordne
February 2nd, 2013, 10:19 AM
There is no RMA incident in our service desk system so that is why you've not gotten a reply (we don't know about it). Please go ahead and log the request again, making sure that the request is finalised (may be one more button yu need to click to submit). We can then follow-up from there...

Spartan
February 2nd, 2013, 01:03 PM
I got ahold of a retailer in the US who can deal with the repair, thanks for the replies though