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House
August 6th, 2013, 10:51 AM
trying to buy a vin lisence and upgrade gm box to do cummins
It wont let me enter payment info. skips over the step..then wont let you go back

Blacky
August 6th, 2013, 11:38 AM
Have you created a new account for the new online store? Even if you're an existing EFILive customer that had an account in the old online store you still need to create a new account for the new store. Old account details could not be transferred to the new store.
Sometimes existing customers think they have logged in with their old credentials but are actually only logged in as a guest account.

Regards
Paul

House
August 6th, 2013, 11:49 AM
Yes created new account and also tried as a guest

Kevin Doe
August 6th, 2013, 12:01 PM
I'm also attempting to purchase a license to tune a car tonight. I cannot add payment info either.

Blacky
August 6th, 2013, 12:07 PM
What email did you use to register in the new store? Send your reply to me as a private message (or to directly to me at paul@efilive.com) if you don't want your email address displayed publicly.

Regards
Paul