View Full Version : File version not supported?
Zorganov
January 24th, 2014, 02:36 AM
I just had someone send me a couple of tunes that he pulled from TIS for me to use, however when I open them, I get an error that reads "The version of the file being opened is not supported by this software version"
I am using the latest updated version of EFI Live. Anyone help?
joecar
January 24th, 2014, 08:43 AM
Post those files.
cindy@efilive
January 24th, 2014, 10:54 AM
You need to upgrade your software. A few months ago there were changes made to our software that made files generated in new software incompatible when opened in older versions. I'd suggest whoever sent you those files has upgraded software and you have not.
Cheers
Cindy
Zorganov
January 24th, 2014, 05:30 PM
1633416335
Here are the two files
I believe I'm running the latest version of EFI Live. I have 8.2.2 build 237. When I go to check for updates, it says I'm fully up to date. Not sure if I missed something here.
Zorganov
January 24th, 2014, 05:35 PM
OK, totally my bad!! Cindy, I just realized I never thought V7 might need to be updated as well. I feel a bit dumb now. Thanks much, everything works perfect now that I have V7 up to date as well as V8
cindy@efilive
January 24th, 2014, 10:46 PM
Glad it was that easy to resolve.
Cheers
Cindy
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