file not supported

[ironmax]

Trying to read 09 lmm. Latest updates installed v2 07.62 and. .07 build 260. V8.2.2 build 253. I'm sure its something simple but I'm a newbie. Thanks in advance

[cindy@efilive]

All known operating systems are supported.

Please make sure you also updated you bootblock. Are you reading with V7 or V8 software? And if V8 standalone or pass through? You should try and read in the opposite format.

When you attempt to read the file next, if you do get the file not supported message, please save the file and email it to support at EFILive dot com.

Cheers
Cindy

[ironmax]

Everything was fine with connecting to this truck before I updated. I went ahead and uninstalled Efi from computer, and reinstalled. Now all is well.its gotta be my laptop, it needs replaced Thanks for the speedy reply.

[cindy@efilive]

Good job, glad it's all sorted!

Cheers
Cindy