cannot update firmware

[dirtymax537]

Hello, I just bought a v2 and I am having trouble updating the firmware. I downloaded the latest version of efi live onto my computer but I am unable to update the firmware. my v2 displays a USB mode when connected to by PC. When I attempt to click the firmware and update it gives me an error message saying no device connected. I also get a message saying connected device is not responding. in the f6 firmware tab the v2 comes up as unresponsive with a gray "X" displayed
please help thank you

[joecar]

Try this:
Start->All Programs->EFILive->V8->EFILive USB Manager->Show old drivers
Uninstall USB Drivers
Install USB V2.02.04

Also, try a different USB port on your PC.

[dirtymax537]

thank you for the response

I tried uninstalling the drivers and still have no luck. I have tried all three USB ports with the same out come.
when I click update boot block I get a message saying the device will be in dead poll mode until firmware is reprogrammed and also a $0101 error code

[joecar]

If V2 is in dead poll mode (the two amber LEDs are flashing in alternation) then V2 is waiting for firmware to be programmed into it...

so now go ahead and update firmware

( if V8 S&T does not let you, then manually program in the firmware using V8 EE (goto Firmware tab).

[dirtymax537]

If V2 is in dead poll mode (the two amber LEDs are flashing in alternation) then V2 is waiting for firmware to be programmed into it...

so now go ahead and update firmware

( if V8 S&T does not let you, then manually program in the firmware using V8 EE (goto Firmware tab).

I got a message saying it will remain in dead poll mode until the firmware is reprogrammed. There are no LED lights flashing however. The v2 just displays USB mode. When I go to the firmware tab in the control panel it gives me the same error message.
Appreciate the help. This is all new to me could my PC be causing an issue.

[Blacky]

The FlashScan sounds like it has a very old boot block (V2.04.xx or earlier). If that is the case, you need to read and carefully follow the instructions in this document:
Start->All Programs->EFILive->V8->Documents->Upgrading FlashScan.

Regards
Paul

[Tre-Cool]

also make sure your doing the upgrade from a desktop pc or laptop that provides full power to the usb port. some laptops, particularly small ones don't provide enough juice to fully power up the v2.

[dirtymax537]

After some playing around I was able to get both boot block and firmware in the current versions.
updating from the v2 itself was the key I believe
Thank you guys for the information and patience its all new to me but its nice to know I can receive some help when needed. I couldn't even update it correctly so it will be a long road. thanks again.