Problems with my Dash readings?

[jbrunton]

Hello,

I've been having problems with my Dash Board readings not giving me any info. When I launch V6 and start the connection the program see's my car and starts the link up then it came back a said "Unregistered Interface Found - would you like to enter your registration details now?". I type yes and it brings up all my info and I've verified it's all correct. When I go to the console window it said "Error: Unregistered interface, some features have been disabled". But in the mean time it lets me check my trouble codes and preform diagnostic's on the car. Can you help me troubleshoot this issues anyone?

Thanks for your help!!!
Jeremy B

[Johninar]

I have the same problem. I'm sure its with the way I'm entering the registration data. Anyone have a suggestion? I enter the 12 digit serial number, my key and date on the form. what else can I check?

[Ninety8C5]

It's been a long time since I used V6, but most problems usually have the wrong date. Make sure you put the right YEAR in.

Hope that helps.

[Johninar]

actually I am using version 7 because this new laptop assigns com12 for the AutoTap. I tried version 6 and it only goes to 9.

[Ninety8C5]

It's been a long time since I used V6, but most problems usually have the wrong date. Make sure you put the right YEAR in.

Hope that helps.

This applies to V7 as well.

[Johninar]

I found out I need a new Key for ver 7. I sent a note are sending me a new Key. Thanks for the help. It looks like I'm close to resolving this.

John