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VHR
September 20th, 2014, 01:54 AM
I have to plug my V2 in many times before the splash screen comes up. Screen gets brighter no no splash? Tried a couple different USB cables. Any thoughts?


Thanks, Vinny

joecar
September 20th, 2014, 08:05 PM
Where are you located...?

VHR
September 22nd, 2014, 05:13 AM
Sturbridge Ma USA. 16 mi from Worcester.

Blacky
September 22nd, 2014, 09:34 AM
I have to plug my V2 in many times before the splash screen comes up. Screen gets brighter no no splash? Tried a couple different USB cables. Any thoughts?


Thanks, Vinny

Does the splash screen come up correctly when connecting to the OBDII port on a vehicle? If so it is possible that the USB socket may have broken/cracked solder joints. Contact Socal Diesel in CA, they are EFILive's authorized repair center in the US. Socal will also repair devices out of warranty but there will be a charge for non-warranty work.

27833 Ave Hopkins Suite #6
Valencia, CA 91355
Phone: +1 (661) 775-5620
Fax: +1 (661) 775-5961

Regards
Paul