Problem with EFI v2 controler

[cgmaster]

When I bought me EFI live controller the screen had lines running vertically through it. I have tried getting the company I bought it from to fix it. They have told me several times they would send a return label and RMA. I am giving up on them after much to long of a wait.

Where do I send it to be repaired and what is the process. I am in the US.

[cindy@efilive]

Vertical lines can be adjusted using the screen contrast option.

You'll find pictures of before and after, along with instructions here http://www.efilive.com/latest/cat/newsletter/post/flashscan-v2-screen-contrast/

Cheers
Cindy