not able to install drivers

[wyochimneysweep]

I get a error while installing the drivers. I've had it running on this laptop before. got a virus and formatted the HD and reinstalled windows and now I cant get this to work.

17814

[joecar]

Go Start->All Programs->EFILive->V8->Driver Manager

Edit: it should actually read like this:
Go Start->All Programs->EFILive->V8->EFILive USB Manager

and click the button to install the older FTI USB driver.

[matt sain]

I get the same error message when trying to install for the first time on my laptop running Windows 7 Pro 64 bit. I tried V7.5 and V8 and both will not install the driver. I tried to manually uninstall the driver but that did not work either. I tried what you said above but there is no driver manager under the V8 or V7.5 folder. Please help!

[joecar]

It is called: EFILive USB Manager

Have you tried it...?

Also, are you logged in as Admin when you install...?

[wyochimneysweep]

i tried that joe. no go. I just got a message that my windows ins't genuine. curious if thats the reason.........I went and brought a mac book, pararells, and windows 8.1 and drivers loaded and can see my cable also. My windows machine also willn't load my hptuners drivers either

[joecar]

Sounds like there is a problem with your Windows OS install... did you register it with a proper unused Windows key...?

[odd boy]

Hi,

I have the same issue here....