RR works on old but not new laptop

[Hooter]

Can anyone help with this please
My Roadrunner still works on my old laptop, except I cant scan, because of updated software and now the old girl wont work with V2, however i can scan with my new laptop with V2, and tune with my old laptop.......
My new laptop works fine with everything else as far as tuning goes, and I have the same setting in Properties and everything else I can see and think of.
Any ideas anyone
All Com ports work on both laptops, but warning says no USB connection with RR on the new laptop.

[limited cv8r]

Have you tried using it set up with a virtual com port instead of native usb? I have a couple of RR's.and the weird thing is one will only connect via a virtual com port setup, the other, native USB.

[trimchip]

Try re innstalling the ftdi drivers. Make shure your shortcut opens the version you innstalled lately, and not the old one.

[trimchip]

My pc often does not find it first time. Try to unplug and connect it again.

[Hooter]

Thanks for replies guys, I tried all that, but still no go and comes up with warning "No Roadrunner USB device can be found"
One thing I remember before V8, was you had to enter the RR license or registration
I cant find that anywhere....
This laptop reads the Scan tool fine from the RR, and my old laptop still connects to RR and works fine, except i cant scan with it anymore because the V2 is updated with later versions
Its weird tuning with 2 laptops, although cool that you can scan on one and tune on the other at same time, but of course no realtime tracking....

[trimchip]

Check under:

Help - Register EFI Live.

If you innstalled th SW on a new PC you have to fill in licence info for Flashscan unit and the RR.

IE two licences. One for the Flashscan and one for the RR.

[limited cv8r]

Your license info is in - Documents/efilive/V7.5/user configuration/license.txt. I just usually copy/paste this to the same place on any other computers I am using. Saves having to manually enter all the license info.

[Hooter]

Hi Guys, I checked the user config in both laptops and they are identical.....
I might try another laptop......