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IJ.
October 14th, 2015, 01:17 PM
Hi Guys, dropped my V2 onto Concrete and have killed the screen....

Anywhere in Australia I can get it replaced/repaired?
Blacky
October 15th, 2015, 08:57 AM
No, you'll need to send it back to EFILive in NZ.

Send to:

EFILive Limited
2/121 Elliot Street
Howick 2014
Auckland, New Zealand.

Customs declaration:
Value: AUD 100
Reason for shipment: Repair

Regards
Paul
IJ.
October 15th, 2015, 10:19 AM
Thanks for the reply Paul, Simon/Swingtan says he can fit the new screen are you able to supply one?

It's the Black Border one.
Blacky
October 15th, 2015, 01:08 PM
Thanks for the reply Paul, Simon/Swingtan says he can fit the new screen are you able to supply one?

It's the Black Border one.

We should be able to supply one. Let me find out if we've got any on site or if I have to order one.

Regards
Paul
IJ.
October 15th, 2015, 01:41 PM
We should be able to supply one. Let me find out if we've got any on site or if I have to order one.

Regards
Paul

Thanks again Paul, I can still use it in Pass through mode so the longer I can keep it here the better!
IJ.
October 18th, 2015, 03:50 PM
We should be able to supply one. Let me find out if we've got any on site or if I have to order one.

Regards
Paul

Any Joy finding one Paul?
Blacky
October 18th, 2015, 04:13 PM
Sorry I forgot to look today. Just went down and found a box of black border screens. (We no longer supply replacements for the chrome border screens).
The new black screens are $25 USD each plus shipping. Shipping via NZPost is $10 NZD for 3-10 business days.
Send your contact details to me at [email protected] and I'll forward your details to our shipping department. Hopefully they will contact you tomorrow to organize payment.

Note: If your unit is currently under warranty, opening it and replacing the screen will void the warranty.

Regards
Paul
IJ.
October 18th, 2015, 05:34 PM
Sorry I forgot to look today. Just went down and found a box of black border screens. (We no longer supply replacements for the chrome border screens).
The new black screens are $25 USD each plus shipping. Shipping via NZPost is $10 NZD for 3-10 business days.
Send your contact details to me at [email protected] and I'll forward your details to our shipping department. Hopefully they will contact you tomorrow to organize payment.

Note: If your unit is currently under warranty, opening it and replacing the screen will void the warranty.

Regards
Paul

Thanks Paul, pretty sure it's out of warranty!!
IJ.
October 21st, 2015, 07:40 PM
New LCD arrived today, AWESOME service thanks Donna and Paul :D