I need help getting efilive running

[markp03]

So i got my car back today and i tryed my efilive out and i can't connect. I plug everything up, turn the car to the on position and try to "connect" and it gives me a error code ERR_NOCABLE/31 No Interface cable found. I reconnect everything and it gives me the same message. the usb port works because when i installed the software it saw the cable so i could install the flashscan drivers. and the obd and usb lights flash on the cable when i hook it up to the car. and i had my buddy hook up one of their scaners at work to see if my obdII plug on my car was good and it worked. Any help is appreciated.

thanks

-mark

[Blacky]

Make sure you have selected "FlashScan" in the preferred cable type in the Scan Tool Properties window.

If you still get the "no cable" error, save the error report and email it to me at paul@efilive.com

Regards
Paul