cindy@efilive
June 29th, 2016, 04:25 PM
We've updated the information available to customers to assist with Online Ordering.
The Online Ordering (https://support.efilive.com/kb_article.php?ref=4184-IOBM-7090) Knowledge base article provides information on how to:
Create an Account
Payment Processing Errors
Despatch lead times
Order Tracking
Shipping Policy
The License Purchases & Activation Codes FAQ (https://support.efilive.com/kb_article.php?ref=3265-QEFL-6051) Knowledge base article providers information on:
How are EFILive License Activation Codes sent
How long will it take to receive my EFILive License Activation Code
How do I ensure my EFILive License Order is correctly placed
What if my Order Status Says "Manual Intervention Required"
What if there is an error processing payment
How do I process an Urgent Order
How do I access Activation Codes via the EFILive Store
The Shipping Policy (http://www.efilive.com/shipping-policy) and Returns Policy (http://www.efilive.com/returns-policy) are also available online.
Cheers
The EFILive Admin Team.
The Online Ordering (https://support.efilive.com/kb_article.php?ref=4184-IOBM-7090) Knowledge base article provides information on how to:
Create an Account
Payment Processing Errors
Despatch lead times
Order Tracking
Shipping Policy
The License Purchases & Activation Codes FAQ (https://support.efilive.com/kb_article.php?ref=3265-QEFL-6051) Knowledge base article providers information on:
How are EFILive License Activation Codes sent
How long will it take to receive my EFILive License Activation Code
How do I ensure my EFILive License Order is correctly placed
What if my Order Status Says "Manual Intervention Required"
What if there is an error processing payment
How do I process an Urgent Order
How do I access Activation Codes via the EFILive Store
The Shipping Policy (http://www.efilive.com/shipping-policy) and Returns Policy (http://www.efilive.com/returns-policy) are also available online.
Cheers
The EFILive Admin Team.