JNSPerformance
March 16th, 2017, 10:01 AM
Hi guys,
Having some issues tuning a customers 2015 Cummins. Every time we attempt to tune it we get error code $0380. The first "progress" bar completes and the error pops up right away, it doesnt ask to issue a VIN license or truly attempt to install the tune what so ever. I have done multiple 2013+ trucks with this V2 and havent had issues until now.
What I have done:
~ Unlocked ECU with Bully Dog cable
~ 100% sure it is unlocked since I installed a Bully Dog tune for him to use until the issue is sorted
~ V8 Software & V2 Firmware are 100% up to date
~ I attempted loading the tune onto the V2 with both a Windows 7 & 10 computers.
~ I made sure the USB plug was a standard one, not 3.0 (blue)
~ Tune is from Anarchy Diesel, they sent me a second tune to try and sort the issue that way to no avail.
I read that sending the trace files to EFI is needed however I am having issues locating them?
Any help is greatly appreciated!
Regards
Braden
Having some issues tuning a customers 2015 Cummins. Every time we attempt to tune it we get error code $0380. The first "progress" bar completes and the error pops up right away, it doesnt ask to issue a VIN license or truly attempt to install the tune what so ever. I have done multiple 2013+ trucks with this V2 and havent had issues until now.
What I have done:
~ Unlocked ECU with Bully Dog cable
~ 100% sure it is unlocked since I installed a Bully Dog tune for him to use until the issue is sorted
~ V8 Software & V2 Firmware are 100% up to date
~ I attempted loading the tune onto the V2 with both a Windows 7 & 10 computers.
~ I made sure the USB plug was a standard one, not 3.0 (blue)
~ Tune is from Anarchy Diesel, they sent me a second tune to try and sort the issue that way to no avail.
I read that sending the trace files to EFI is needed however I am having issues locating them?
Any help is greatly appreciated!
Regards
Braden