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Overkill
January 23rd, 2018, 10:40 AM
Have a customer with an Autocal serial starting in 50xxxxxx 10 digits. When I go to generate an unlock code it says the autocal serial must start with 00 and be 12 digits long.

What am I doing wrong?

cindy@efilive
January 23rd, 2018, 11:27 AM
Enter the 00 in front of the 50..... to make 12 digits.

Cheers
Cindy

Overkill
January 23rd, 2018, 11:46 AM
That worked, thank you!