FlashScan V2 lights up, doesn't completely boot when connected to PC

[samh_08]

As the title says, the unit powers on and operates completely normal connected via OBD2 but doesn't completely boot up when connected to USB. I've tried 2 difference PC's so far..

My first thought was faulty USB port/cable/PC so I tried a different PC with 2 different USB cables as well. Thoughts?

[joecar]

When you connect to a PC, unplug the USB cable and replug it... when you do this, does any notification appear on the Windows tray (nets to the clock)...?

[samh_08]

Sometimes it says the USB device has failed, sometimes it'll show up normal in the device manager. Either way the unit never fully boots when connected to a PC, but boots and operates perfectly normal via OBDII.

Thanks Joe

[joecar]

Sounds like the USB connector's solder joints may have cracked...


Where are you located (approximately)...?

[joecar]

You might try to uninstall and reinstall the USB driver.

If this does not resolve the issue, then there is a good chance the USB socket's solder joints are cracked... or the USB device's voltage/current spike protection device has blown.

[samh_08]

Located in the Midwest, I've tried the driver but I think even if there's no driver installed it should at least power up the LCD, correct? I'm decent with soldering if I would have a direction to look or check.

[krwyellowz28]

Any updates on this? I hadn't used my V2 since 2017 and recently tried on 2 different laptops with similar symptoms you're talking about: all the LED's light up, display lights up on the V2 like normal, but 7.5 doesn't show it connected, and keeps me in demo mode.

[ScarabEpic22]

Valdiate you see the FS V2 in the Device Manager. If it appears there and the driver is properly installed, then try using a USB2 port (not USB3). Try a new USB cable. If that doesn't work, you can look at disabling the XCHI controller in the BIOS/UEFI if you're comfortable playing in there.