New laptop issues

[Harrismarine]

Hey I have upgraded my laptop and its running windows11. I cannot run V7 scan or tune, They open show an error and close! I need to use V7 with my roadrunner can anyone offer a solution?
Appreciate any help, Mike

[Highlander]

what error? screenshot? are you on the latest version for V7?

https://download.efilive.com/Software/V7.5/EFILiveV7.5.48_Setup.exe

[Harrismarine]

Yes I have the latest version and have un installed and re installed as well, here are a couple of screen shots

[joecar]

In V7 goto settings and set the path names to the correct paths for each folder.

[Harrismarine]

As soon as I close the error message it closes the program

[joecar]

Ok, do this: using the Window File manager/explorer, goto the folder you see specified in the error message, and create the file calc_pids.txt.

[Harrismarine]

Thanks I had to go back to my old laptop as nothing That I do seems to let me open and keep open V7. here is the user config that shows calc-pids being there but still no joy

[joecar]

The path name has to ve the same as in the error message:

c:\Users\Mike\Documents\EFILive\V7.5\User Configuration

Note that ThisPC maps to C:\ which is not the same as C:\Users\Mike.

[Harrismarine]

Thanks Joecar, here is the fix (thanks Paul)

Close down all EFILive software.
Run "regedit" (click on start button and start typing regedit then select the "Registry Editor" option that appears.
Locate the key: \\HKEY_CURRENT_USER\EFILive\Software\V7.5
Delete it which will delete it and all its sub items.
Close regedit.
Restart V7.5