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abkimble
August 28th, 2007, 07:54 AM
Hello, I am trying to update to the newest efilive version and during the install process I receive a message that says error 1714 The older version of efilive v7.4 scan and tuning tool could not be removed. Contact your technical support group.

Any Ideas?

Mike

joecar
August 28th, 2007, 11:11 AM
I pm'd Paul so he'll see your question.

abkimble
August 28th, 2007, 11:22 AM
I pm'd Paul so he'll see your question.


Thank you, I do appreciate your reply.

Mike

Blacky
August 28th, 2007, 11:28 AM
Hello, I am trying to update to the newest efilive version and during the install process I receive a message that says error 1714 The older version of efilive v7.4 scan and tuning tool could not be removed. Contact your technical support group.

Any Ideas?

Mike

You could try running the V7.4 installation again and selecting the [Repair] option. That should restore the un-install scripts. Then try uninstalling it.

Regards
Paul

abkimble
August 28th, 2007, 12:40 PM
You could try running the V7.4 installation again and selecting the [Repair] option. That should restore the un-install scripts. Then try uninstalling it.

Regards
Paul

Hello Paul

I don't have the repair option. I only get an install with minimum typical and custom option.

Mike

abkimble
August 28th, 2007, 02:10 PM
Got it going with the help of msicuu.exe from microsoft.

Thanks for the help

mike