Got efilive, license says scan only

[SScarTuning]

I bought the Scan and tune version for $749 but the license says scan only. Did someone just pick the wrong thing on the license. I entered the serial number as scane and tune when I registered under help and it took it. Should I be worried?

[SScarTuning]

every time I start EFILIVE it says I am in demo mode still too

[joecar]

I pm'd Tech Support.

[SOMhaveit]

I had the same thing happen to me. Your seller needs to give you the update information.

[SScarTuning]

I bought it direct from the efilive site

[Tordne]

Just sent you and email...

[SScarTuning]

got it and emailed her. thanks

[SScarTuning]

Anyone else can help on this? I need to tune something tomorrow with this software and I am currently unable

[SOMhaveit]

You have to have the license to upgrade your stuff. Until you get that and do the upgrade you're not going to be able to tune. They can email it to you and it only takes a few minutes to get it going.

[joecar]

Send Tordne (Andrew) a pm.

[Tordne]

Liceses can only be issed by a couple of people unfortunately. Donna usually (who is at SEMA) and Paulette. Have you not recieved anything yet?

[SScarTuning]

nothing yet

I had to send someone away today. I bought EFI to do my truck and one other 07 TBSS

[Tordne]

Sorry about this... Can you forward a copy of the email to me at support at efilive dot com?

[SScarTuning]

Someone got this handled for me today. thank you whoever that was, I appreciate it

[Tordne]

It was all of us ;) I called Paulette this morning, who spoke to Donna and walla.

Sorry it took so long :frown:

[SScarTuning]

not a problem. I appreciate you taking care of it. Sorry to interupt SEMA....wish I was there