Error Report.

[horsehaulin]

EFI Live V1 will not start up. It says the cable is not plugged in when I have it in. Here is the report.

Error report generated by EFILive at 07:34:06 on Jun 04, 2008

Error code: ERR_WIN 0/0
Cannot open file "C:\Users\Anthony Morgan\Documents\EFILive\V7.5\User Configuration\calc_pids.txt". The system cannot find the file specified

EFILive Version: 7.5.3 (Build 36)

Platform: Windows NT
Version: 6.0 (build 6001)
Processor type: Pentium 1996MHz

Directories
Temporary Cache: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Temporary cache
Logged Data: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Logged data
Customers: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Customers
Configuration: C:\Program Files\EFILive\V7.5\Configuration
Exported Data: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Exported data
Images: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Images
Sounds: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Sounds
Maps: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Maps
Pids: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\PIDs
Virtual Dash: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\VDash
Print Reports: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Print reports
Bug Reports: C:\Users\Anthony Morgan\Documents\EFILive\V7.5\Bug reports

Connected: No

Auto connect: No
Scan OBDII info: Yes

Error retries: 1
Retry delay: 10
Message throttle: 0

Most recently used VIN: Read alreadxxxxxx (Note: 1)

PCM information
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Stream-Slow scan mode: Unknown
Stream-Fast scan mode: Unknown
Maximum dynamic packets: Unknown

Most recent communication with vehicle:

Report ID: 152867 (Note: 2)

Notes:
(1) The VIN sequence number is not required for this report and for your privacy it is NOT included in this report.

(2)The report ID is a checksum of the report text and is used to verify the integrity of the report.

[horsehaulin]

It also shuts down instantly!

Tony

[joecar]

Tony, I pm'd Tech Support.

[Tordne]

On Vista machines you need to run the application (one at least) as an Administrative account'. Vista changed the default security permissions in the 'C:\Program Files\..' folder structure, which causes users to not be able to create files.

You can right-click on the Tune Tool icon and choose 'Run as Administrator'.

[horsehaulin]

I have not changed any settings on this laptop to date since the day I first installed.


I reinstalled/repaired the program from the download section of EFI Live. Now it seems to be working fine, thanks for the help.

Tony

[horsehaulin]

I am merging this thread with the one that Ross has already tried helping me with. Support team, I want to help figure this out incase it is not just my laptop that is doing it. I have a fealing others have this problem, but havent seen it yet.

Thanks,
Tony

http://forum.efilive.com/showthread.php?t=8080