License purcahse

[Chevy366]

Ok , tried the new store feature , when I tried to purchase 2 licenses the cart updated , then I tried to purchase , said was not a registered customer , registered and no more cart contents .
Server error when I try to log on again .
Seems every time I want to login I have to rest password or get server error .

[joecar]

I pm'd webstore admin/support.

[Chevy366]

Thanks , got it to work finally , got licenses all is well .
I re-registered when there was a notice stating everyone needed to because of new server several weeks ago , must have gotten lost or something .
Just tried again here is what I got : http://i71.photobucket.com/albums/i138/My-fotos/Servererror-1.png

[Tordne]

The certificate s only valid against the address 'www.efilive.com'. So if you are perhaps going to (can't see from image having been resized) store.efilive.com then you will be a invalid cert warning.

[Chevy366]

Well if you are on the main page and enter your user name and password it should go to the next page , store page or what ever with out the warning , which it does not , I have to re-register every time to get to the store page .
Here is larger image :http://i71.photobucket.com/albums/i138/My-fotos/Servererror.png

[dc_justin]

Try starting from www.efilive.com (http://www.efilive.com) instead of efilive.com. No problems here when doing it that way, but can reproduce your problem when using efilive.com.

[joecar]

I find the same thing... www. works ok.

[Chevy366]

Yep adding www. does work , 90% of my saved website don't have the www. prefix in my browser and haven't used www. for years now , odd , can the Admin change the cert so http://efilive.com will work ? Just a thought .
Thawte Premium Server CA .

[Tordne]

Unless you purchase a supercert which can cover an entire domain (i.e efilive.com) individual certificates for specific CN's (i.e. www.efilive.com, forum.efilive.com) would need to be purchased.

I think the solution might be to invalidate the efilive.com and store.efilive.com names, rather catching them and redirecting onto the correct address.

[Chevy366]

Or in Firefox it will allow it to accept the cert even thought it is not a valid cert for http://efilive.com which can be done as well , it seems that 90/10 website allow access without the www. prefix , more do than don't .
About 2 years ago read where www. was no longer needed to access domains , so just stopped using it and have not run into anything except http://www.theinquirer.com (which requires the www.) and now this .
Don't tell me no one knew about the www. prefix not being needed any more .

[Tordne]

It is all to do with how and where DNS records resolve to as to what addresses are valid for a domain. If I changed our DNS zone so that efilive.com was invalid then it wouldn't go anywhere ;)

Then it comes to the SSL certificate side of things (which is what you're seeign the issue with). For non-SSL sites you can potentially use any number of DNS names to resolve to the same actual site.

SSL certificates are issued against an absolute hostname.domain name. Our's is issued against www.efilive.com, so any address other than that (efilive.com, store.efilive.com etc) is invalid.

I have changed the efilive.com and store.efilive.com addresses to be captured by a redirect site, which simply redirects to http://www.efilive.com/.

[Chevy366]

It is all to do with how and where DNS records resolve to as to what addresses are valid for a domain. If I changed our DNS zone so that efilive.com was invalid then it wouldn't go anywhere ;)

Then it comes to the SSL certificate side of things (which is what you're seeign the issue with). For non-SSL sites you can potentially use any number of DNS names to resolve to the same actual site.

SSL certificates are issued against an absolute hostname.domain name. Our's is issued against www.efilive.com, so any address other than that (efilive.com, store.efilive.com etc) is invalid.

I have changed the efilive.com and store.efilive.com addresses to be captured by a redirect site, which simply redirects to http://www.efilive.com/.

That worked , but now when I log in and then out again it will not display anything , white page , no text or images , if you refresh , it will display only half of the images and text . Clicking "home" within EFILive window renews the page to correct display images , text . Must have broken redirect when "log out" button is clicked .