$0333 Error

I have come across this a few times with customers trying to load tunes into their behicles with our autocals. Everything is up to date. The problem im having on diagnosing the issue is it is inconsistant. The customer sometimes has to use pass though with "try alt keys" and "locky may be faulty".. other times they just try enough times to load the tune from the AC that it finally goes in...

Any tips?

Thanks,
Kory Willis

Quote:

---

$0333

Security Access Denied ($33)

The controller has either not been successfully unlocked or has re-armed itself prior to FlashScan or AutoCal making a secure request.

When using V8 pass-thru reading and/or flashing, try selecting “Assume Lock may be Faulty” and “Try Alt Keys” and retry the operation.

Contact EFILive if this error persists.

---

Something to do with the ECM lock.

Is this anything I can prevent on my end, or is this something we will just need to sit tight on for LB7?

Thanks,
Kory

Also have the same error on the ECM but TCM takes just fine.