EFILive V7.5 Hanging When Starting Up or Shutting Down

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Originally Posted by 2007 5.9

Downgrading works..but REALLY slow to finish progress bar. Still a step in the right direction.

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It could be that EFILive is searching for multiple cable types before finding the correct cable. You could try setting the exact cable type that you have in the EFILive Scan Tool to force EFILive (both scan and tune) to only search for the cable you have.
For example, if you have a FlashScan V2 cable only (and don't need to scan for other cable types) you should have it set like this:
Attachment 15596

Note: The V7 Tune Tool must not be running when you make the change. You also need to close the Scan Tool to cause the changes to be saved prior to re-starting the tune tool.

Regards
Paul

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Originally Posted by Blacky

It could be that EFILive is searching for multiple cable types before finding the correct cable. You could try setting the exact cable type that you have in the EFILive Scan Tool to force EFILive (both scan and tune) to only search for the cable you have.
For example, if you have a FlashScan V2 cable only (and don't need to scan for other cable types) you should have it set like this:
Attachment 15596

Note: The V7 Tune Tool must not be running when you make the change. You also need to close the Scan Tool to cause the changes to be saved prior to re-starting the tune tool.

Regards
Paul

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Holy cow!!! That fixed my hanging issue!!!

BUT, I have another problem:

http://i832.photobucket.com/albums/z...ps0df3eb85.png

http://i832.photobucket.com/albums/z...ps065376cb.png

http://i832.photobucket.com/albums/z...psdd27a1e4.png

http://i832.photobucket.com/albums/z...ps6a99845b.png

http://i832.photobucket.com/albums/z...ps930580f6.png

I also can't log either!! flashing works on V8 tho

http://i832.photobucket.com/albums/z...ps464db82d.png

John, you have the latest public release installed on that pc but are using beta firmware. Update your software to the latest beta stuff on that pc and you should be set, all of those errors are releated to the software/firmware mismatch.

hmm... wonder how I got the beta firmware? I just did the firmware update through V8...

Well I did the beta update and all is well now! Except it still hangs a little, mabe 7-10 seconds, while opening v7.5 tune tool with the cable plugged in

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Originally Posted by Blacky

I'm confident the problem is with the USB drivers, not the EFILive software. Some combination of what the V7 software is requesting the drivers to do is causing the drivers to fail. The latest USB drivers (V2.08.28) that have been shipping with the V7 and V8 software since the May 25, 2013 pre-release seems to be the culprit. Until we can figure out what that combination is, the best workaround option is explained below...

Previously (on the May 25 pre-release) I posted that you cannot downgrade the USB drivers once the software and firmware had been updated. However, issues with USB 3.0 ports meant that the new features that were not supported by the older drivers had to be removed, making the software compatible with the old drivers again. So now the latest V7 and V8 software (and FlashScan/AutoCal firmware) should operate normally while still using the old drivers.

The currently released V7 and V8 software should continue to function properly while using the old V2.08.14 drivers that shipped with versions of the EFILive software prior to May 25. The simplest/best solution for anyone with the V7 hanging issue is to install the latest V7 and V8 software and FlashScan/AutoCal firmware (which will install the new V2.08.28 USB drivers), then downgrade the drivers to V2.08.14

Unfortunately, the EFILive_USBManager application that ships with the latest EFILive software will refuse to downgrade the USB drivers if it detects that "V8 build 225" or later, or "V7 build 231" or later is installed.

I have posted an updated version of the USB Manager program that will let you upgrade/downgrade the USB drivers if you have the latest software installed (that is compatible with both old and new drivers).

Updated USB Manager program available here: http://download.efilive.com/Software...USBManager.zip

Download it and unzip it into the folder:
\Program Files\EFILive\V8 (on 32-bit machines)
or
\Program Files (x86)\EFILive\V8 (on 32-bit machines)
overwrite the existing EFILive_USBManager.exe file.

Regards
Paul

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Tried this and all suggestions here... failed :(

Open v8 or efilive explorer is and make sure it's connected to flashscan, then open tune tool. Does it hang?

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Originally Posted by comnrailpwr

Open v8 or efilive explorer is and make sure it's connected to flashscan, then open tune tool. Does it hang?

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Scan tool does.. didn't try tune.

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Originally Posted by IJ.

Tried this and all suggestions here... failed :(

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Try downgrading the drivers all the way back to V2.02.04 (instead of only back to V2.08.14)
Also, reboot your machine after downgrading the drivers.

Regards
Paul