I heard a rumor today i heard is false...
Are there things going on with controller authorizations that would lead to long lead times for auth codes or make them not available at all?
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I heard a rumor today i heard is false...
Are there things going on with controller authorizations that would lead to long lead times for auth codes or make them not available at all?
Any word?
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They still seem to be processing through the store ok.
That's good... I heard something through the grapevine about cancellations and gm not issuing auth codes? Idk I'm just trying to cut a rumor off at it's head.... There was a period over this weekend where someone could not get a code and the shop said something about hard time getting codes
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I
Hey ross
I had another authorization fail
Any idea what causes this?
Attachment 21931
Did you contact NZ support (they are there now)? I can't do much from over here as I don't see any of the back end transactions.
Edit: The girls are checking it out now in the store.
Hi Jason,
The issue is caused by a systems mis-communication. Our technician is currently working on this. For whatever reason the system rejected your auth-code even though the auth-code is correct.
Cheers
Cindy
That's great news! I'm not sure what all happens because sometimes it's flawless and sometime not, but in the end it's always been worked out. I'm not sweating it, just inquiring if it's something we did wrong on our side. Thanks for the help
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