Have a customer with an Autocal serial starting in 50xxxxxx 10 digits. When I go to generate an unlock code it says the autocal serial must start with 00 and be 12 digits long.
What am I doing wrong?
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Have a customer with an Autocal serial starting in 50xxxxxx 10 digits. When I go to generate an unlock code it says the autocal serial must start with 00 and be 12 digits long.
What am I doing wrong?
Enter the 00 in front of the 50..... to make 12 digits.
Cheers
Cindy
That worked, thank you!