E92 unrecognized operating system

This error came up trying to flash a brand new e92 that was flashed with stock 2017 Silverado vin info from a GM dealership software system. It is not setup for aftermarket use or any kind of GM performance setup, simply a clone of a stock ecm. The error on the screen very clearly states that as the problem. My question is if there is any sort of update or Beta version or ANY workaround for this? I already spent the $50 to get the controller authorization only to find that I can't do anything with the ecm. Any suggestions or am I stuck?

Attachment 22482

After I click ok on the error it DOES bring up OS info along with other data, but I cant go in and edit or even see any part of the calibration. Here's what I get...

VIN 3GCUKTEC5HG195214
Engine N/A
Transmission N/A
PCM flash N/A
Operating System 12691210
Calibration N/A
OS ID AA
Cal ID
BCC N/A
OS Level
Cal Level
Cal file name 12691210.calz
Cal file version N/A
Cal file date N/A
Operating System 12691210 $94731E36
Engine Operation 12686072 $485B9A99
Engine Diagnostics 12678716 $40282F4F
Fuel System 12667714 $C8C4E05C
System 12679765 $3B2A8C6A
Speedometer 12667794 $142E68F

This OS was recently added to our internal test release. But I can post the .calz file here for you to add in manually so you can tune it. << CALZ UPDATED A FEW POSTS DOWN

Just save the attached file in to this folder:
C:\Program Files (x86)\EFILive\V7.5\Calibrations\E92

Cheers,
Ross

Thank you! I got the file loaded and am able to see the calibration. My only issue now is for the life of me I cannot get the red "operating system patches" folder to appear so I can turn off VATS. I have closed software, reconnected, opened software, all that jazz just like I normally do on other ECMs but with no luck. Is there any reason it wouldn't be there? Or should I just keep trying different combinations of connecting and turning on?

The VATS patch is something that we need to figure out per OS for every ECM type, because of the time taken it is done on a request basis these days. I guess you are requesting it :grin:

Yes Please ;)

Here you go, same process as before.

Cheers,
Ross

that worked. THANK YOU VERY MUCH