Online Ordering, License Purchases, Shipping & Returns

We've updated the information available to customers to assist with Online Ordering.

The Online Ordering Knowledge base article provides information on how to:

Create an Account
Payment Processing Errors
Despatch lead times
Order Tracking
Shipping Policy

The License Purchases & Activation Codes FAQ Knowledge base article providers information on:

How are EFILive License Activation Codes sent
How long will it take to receive my EFILive License Activation Code
How do I ensure my EFILive License Order is correctly placed
What if my Order Status Says "Manual Intervention Required"
What if there is an error processing payment
How do I process an Urgent Order
How do I access Activation Codes via the EFILive Store

The Shipping Policy and Returns Policy are also available online.



Cheers
The EFILive Admin Team.