correct. i will confirm again shortly.
Printable View
correct. i will confirm again shortly.
yep. definitely only a problem with the v8 scanner. the ad4 voltage never moves from 0 volts.
Attachment 23440
running latest firmware and even updated all the files on the device.
I haven't used my V2 in a while but it is updated to the latest beta release and firmware. I logged some data today but EFI Explorer opens partly but does not open fully (not responding). This happens whether or not I plug in the V2 first or after Explorer attempts to open. Any ideas?
Thanks,
It may be a version conflict between the EFILive_Explorer.exe and the EFILive_Hapi.exe processes.
It may be worth trying this:
- uninstall V7
- delete the \Program Files (x86)\EFILive\V7.5 folder and all it's subfolders. (Before deleting, save any files that you may have stored in those folders that you don't want to lose)
- delete the registry hive \\HKEY_CURRENT_USER\Software\EFILive\V7.5. (Deleting the V7.5 registry hive will revert all your V7 settings back to install defaults (such as most recently used files, folder names, logging preferences, etc.).)
- Re-install V7
Regards
Paul
Just V7 or V7 and V8 as Explorer and Hapi are in the V8 folder ? I forgot to mention that I did a re-install of V8 beta this afternoon, but did not do an uninstall first.
Thnks,
Walter
Sorry, major brain fade. I meant uninstall/reinstall V8. Ignore what I posted above.
Do this instead:
- uninstall V8
- delete the \Program Files (x86)\EFILive\V8 folder and all it's subfolders. (Before deleting, save any files that you may have stored in those folders that you don't want to lose)
- delete the following files (they store the equivalent of the V7 registry hive I mentioned in the previous post):
- Documents\EFILive\V8\Config\EFILiveScanAndTuneLayo ut.ini
- Documents\EFILive\V8\Config\EFILiveExplorer.ini
- Documents\EFILive\V8\Config\EFILiveHapi.ini
- Documents\EFILive\V8\Config\EFILiveScanAndTune.ini
- Re-install V8
Apologies for the wrong info.
I uninstalled V8 and deleted the files from the above post. Re-installed V8 and no change. EFILive Explorer still does not open correctly (not Responding). Any other suggestions?
Thanks
I had a similar issue with mine. I'm not sure exactly what fixed it since I reinstalled it on a fresh copy of windows. But I did notice that if I install the current stable version first....then Beta over it, I didn't have some of the odd behaviors as I mentioned above. Explorer errors, defaulting to the Firmware tab, 7.5 tune tool saying random OSs weren't supported when they in fact were. Can't reproduce most of them now. Maybe something buggy with the way the beta installs. But I have been able to confirm that... clean slae ->install stable copy->install beta resolves most of the issues I saw.
- Close all EFILive software.
- Right-Click the EFILive_Explorer icon on the desktop.
- Hold down the Ctrl key on the PC keyboard.
- While holding down the Ctrl key, select the "Open" option from the right-click menu, that will cause the software to record it's internal startup operations to a log file.
- Wait for EFILive_Explorer to start up (or hang or whatever it does).
- Locate the log file(s) in \Documents\EFILive\V8\Trace
The documents will be called:
EFILive_Explorer_StartupLog.txt
and maybe EFILive_Hapi_StartupLog.txt
Use Notepad to look in those files to see if you can see any problems being reported.
Regards
Paul
I did what you suggested and got the two files I've attached. They both say no USB device connected but if I open Scan & Tune it sees the V2 fine.