RoadRunner license??????

[Rumble]

Trying to connect a new Road Runner with EFI Live on a 2002 Camaro. The drivers installed fine and we can connect to the RR, however I get an error after it connects that reads:
RR is not licensed for use with EFI Live
To enable the attached RR euipped PCM to operate with EFI Live, please enter your RR license details using the menu option Help/Register/EFI Live

Then when I go to Help/Register/EFI Live it loops me page to the EFI register page with no tab or area to place the RR info.
We are trying to fire this thing on an engine dyno tomorrow morning with SpearTech harness and innovate WBs.

Please help ASAP!!!!!!!!!!!!!!!!

[ScarabEpic22]

So Im assuming you already have the proper RoadRunner license to use it with EFILive correct?

Open up the Tune Tool, go Help->Register EFILive and your FlashScan device serial number and registration information should be in License 1. Where it says RoadRunner License put in all the RoadRunner information in and press okay. It is right under where your FlashScan serial number goes. That should do it!

[Rumble]

Thanks for the reply, but the problem is there is no field for any input for the RR unlock code. Yes I have the 16 digit unlock code and the RR serial number that came with the RR

There is a field for the RR serial, but not for the RR unlock code.

[ScarabEpic22]

So you do have the RR serial in the License window correct?

In the Tune Tool have you opened up the RoadRunner control panel? Im not sure if thats where it goes, I dont have a RR so all the fields are grayed out.

I think Moates has a software program that is used to upgrade the RR, does the unlock code go somewhere in there?

[Rumble]

Yeah, the serial number space is there, and the RR window can be opend up and I can connect to the RR, but thats it. This is my first time using the RR, so i don't know what to expect.

[ScarabEpic22]

Hmm then Im out of ideas, are there any thread in this RR forum with more info?

[mr.prick]

did you buy the rr and v1/v2 as a set?
if not you will need to give your flashcan license and rr serial# to Blacky
so they can be merged.

[License.1]
Serial=000000000000
RoadRunner= serial#
Type=Scanner
Issued=20000101
Key=????-????-????-???? < this is the license for both

post a screen shot of the error message.

[limited cv8r]

If you open the tune tool, click on help, then Register Efilive..., you shold get the same as the attached image.

Flashscan serial - the serial number of your flashscan unit
RR Serial - your RR serial number
Type - Licence type you have purchased
Issue date - Date the licence was issued
Key - Should be the 16 letter unlock code.

All this info should have been supplied to you by moates or efilive.

hope this helps

[Rumble]

Thxs for all the replys. I am turning this over to the Tuner and he is calling Motes. All the gear was purchased new and all is legit. Just some glitch that we can't get past. If you look at my past post history you will notice that this purchase was made about a year ago. We will start the engine with another pcm out of the same car, then when we get the RR up we will switch over.

[mr.prick]

Thxs for all the replys. I am turning this over to the Tuner and he is calling Motes. All the gear was purchased new and all is legit. Just some glitch that we can't get past. If you look at my past post history you will notice that this purchase was made about a year ago. We will start the engine with another pcm out of the same car, then when we get the RR up we will switch over.

But was it purchased at the same time?
Read this thread licensing a used roadrunner