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Thread: ERROR CODE 0280 not conntected

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  1. #1
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    Default ERROR CODE 0280 not conntected

    At the track, or I would of searched this more but I need it now. My V2 was working and now I can't connect to the car.

    The V2 does power up but when I try to scan or data log I can't get in and I get the code.

    I just uninstalled and reinstalled software and firmware everything and updated the V2. I am LOST on this one. Could it be something with the cars computer?

    The only thing that was funny the last pass when it saved what I thought was my data log but it was a save trace file????

    How can I check the OB2 port to make sure its reading??
    Last edited by speedo; September 6th, 2009 at 05:36 AM.

  2. #2
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    Has to be a setting in the V2 just did my old autotap software scan tool and it got the vin and trouble codes.

    I think I am missing a setting or something with that code I saved.

  3. #3
    EFILive Developer Site Admin Blacky's Avatar
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    Error $0280: Unsupported protocol (i.e. no vehicle detected)

    Cause:
    FlashScan or AutoCal could not detect a valid OBD protocol.

    Action:
    Check all cables and connections.
    Make sure ignition is turned on to the run position.
    Make sure the vehicle is supported by EFILive.

    Some more things to try:
    Turn ignition on first, wait 10 seconds, then connect FlashScan.
    Press Ctrl+OK 2 or 3 times per second until you see the VPW-XX or CAN-XX in the lower right corner of the FlashScan display. (Where XX is the number of detected controllers).

    Try FlashScan in a different vehicle. If it still fails then maybe there is a problem with the OBDII cable or with FlashScan itself.

    Regards
    Paul
    Before asking for help, please read this.

  4. #4
    EFILive Developer Site Admin Blacky's Avatar
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    I meant to also say that the error codes are described in the file:\Program Files\EFILive\V8\Documents\EFILive Error Codes.pdf

    Regards
    Paul
    Before asking for help, please read this.

  5. #5
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    Is there anyway I can mess up that V2 from reading the car...??

    I reinstalled the firmware and it updated the V2, but still doesn't connect to my car.

    My old autotap scanner software does work.

    Just trying to determine if its the V2 or the car CPU.

  6. #6
    EFILive Developer Site Admin Blacky's Avatar
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    What sort of vehicle are you trying to connect to?

    Although this is not the recommended way to connect...
    Try connecting FlashScan to the vehicle first, then turn on the ignition. does the orange LED second from the right flash randomly? If so then FlashScan is detecting the CAN and/or VPW data on the vehicle's OBDII connector. If not, then FlashScan is not detecting any data and is possibly faulty.

    If you do see the orange LED flashing then do this:
    With the ignition still on, disconnect FlashScan from the vehicle so that FlashScan is powered off. Reconnect FlashScan to the vehicle, wait for about 10 seconds, then press the Ctrl+OK button three times.
    (To press Ctrl+OK, hold down the Ctrl button and while holding it down, press and release the Ok button).

    Then select Scan Tool->Scan Options->Save Trace File.

    Disconnect FlashScan from the vehicle, connect FlashScan to your PC.
    Run the EFILive Explorer software and copy the saved trace file from the [Scan] tab page to your PC. Send me the saved trace file to paul@efilive.com

    Regards
    Paul
    Before asking for help, please read this.

  7. #7
    Joe (Moderator) joecar's Avatar
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    Try this:

    Quote Originally Posted by Blacky View Post
    Error $0280: Unsupported protocol (i.e. no vehicle detected)

    Cause:
    FlashScan or AutoCal could not detect a valid OBD protocol.

    Action:
    Check all cables and connections.
    Make sure ignition is turned on to the run position.
    Make sure the vehicle is supported by EFILive.

    Some more things to try:
    Turn ignition on first, wait 10 seconds, then connect FlashScan.
    Press Ctrl+OK 2 or 3 times per second until you see the VPW-XX or CAN-XX in the lower right corner of the FlashScan display. (Where XX is the number of detected controllers).

    Try FlashScan in a different vehicle. If it still fails then maybe there is a problem with the OBDII cable or with FlashScan itself.

    Regards
    Paul

  8. #8
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    Paul. Thanks, but I tried in vehicle and on bench ECM. Using CTRL +OK did nothing (holding CTRL, then hitting OK nor pressing both together 2,3,4,5 times). It just stays on main screen. I used two different OBDII cables.
    Trailblazer "RS" 5.3L 6L80 4x4 & '07 TBSS LS2 6L90 AWD

  9. #9
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by TBMSport View Post
    Paul. Thanks, but I tried in vehicle and on bench ECM. Using CTRL +OK did nothing (holding CTRL, then hitting OK nor pressing both together 2,3,4,5 times). It just stays on main screen. I used two different OBDII cables.
    Can you communicate with the device from the EFILive V8 software via the USB connection? I.e. can you select the F7 Licensing option and does the license information from the FlashScan device show up?

    If so we can check if the FlashScan device communicate with a controller via the OBDII connection After connecting FlashScan with the ignition on and pressing Ctrl+Ok a few times, can you save a trace file (F1 Scan -> F3 Scan Options -> F1 Save Trace), then create a support ticket (as described here: http://support.efilive.com/kb_articl...7778-QEKN-0400 ) and submit the trace file with a description of the problem.

    If not, try saving the trace file while the FlashScan device is using an SD Card, then transfer the trace file by reading from the SD Card directly from a PC card reader on your PC/laptop.

    Regards
    Paul
    Before asking for help, please read this.

  10. #10
    Joe (Moderator) joecar's Avatar
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    Do you have a photo...?

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