I paid for EFLIve, why can't I flash COS3?

[Mr. P.]

Hi - I purchased the commercial version of EFILive Flashscan V2 several years ago from Justin Gadberry (Black Bear Performance) and last night attempted to flash Custom Operating System 3 to my PCM and received a dialog box stating that this feature was only available to users with Custom or Workshop versions of the software ??? Apparently there is a licensing issue with the software, will someone please tell me how to address this so I can use the features I paid for? It would be much appreciated - Thanks.

Mr. P.

PS - forgot to add, I am running build 7.5.5.88

[Doc]

That's really odd. Can you post a screen shot? All the COS's are free AFAIK.

[Tordne]

I trust you are connecting the FlashScan device to you PC prior to opening the Tune Tool? If not irrespective of your paid license level, the software will run in effective Personal Mode.

Check the FlashScan license level by:
- Connecting the interface to your PC
- Open the Tune Tool
- Select the 'Help->FlashScan V2 VIN Licensing' menu option

[Mr. P.]

I already figured that - I re-plugged & restarted, I was able to do a full PCM read & save, and then opened/loaded COS3, typed in my VIN and tried to flash and got the dialog window. And I also immediately re-loaded the PCM backup, made a minor change and was able to push the changes to the PCM... but still do not have the option to upload COS3. The issue is not a USB communication issue (that I can tell).

HELP!

Mr. P.

[joecar]

Do this:
- connect V2 to PC,
- open tunetool,
- go Help->About,
- post a screenshot of the resulting screen.

[Mr. P.]

[mr.prick]

Joecar, Is there anything special in that new version you got?

[joecar]

It just the September 7th BBR beta test update...

it's for reading BBR files from V2 and comparing against the original tun file...

it has some other fixes/features, Paul will make ths available soon...

we have been testing it to make sure it's working right.

[ScarabEpic22]

Dont let the regular people see the RC stuff, NOOOOOO!!!! Hahaha jk.

Run the update program for V7.5, cant remember what the latest public version is these days.

Plug your V2 in and tell us what Help->Register EFILive says. Should say Commercial Scan & Tune, basically make sure those details are EXACTLY what your blue card that came with your hardware says.

[Mr. P.]

The blue registration card does say Commercial Scan & Tune (ser no 003615881589 if anyone from EFILive is monitoring this thread).

OK so what I am getting here is -
1. I have the right software
2. I have the right license
3. It refuses to work
4. Nobody on the forum has run into this before, apparently

I have Justin and Jenna's number at home, I'll just ring them tomorrow. I was hoping that I would find a past experience here to help, or maybe one of the developers chime in with some support.

Mr. P.