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Thread: Connection drops

  1. #21
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    So far so good i hooked up my AT and no registration issue when I tried to connect.
    Going now to get the battery, no juice to run it.
    But connects to device fine and console shows as connected with no mention of demo mode. and my controls at te bottom are working now.

    but I did make 2 changes turned off UAC and removed and reinstall of software.

    Thanks again

  2. #22
    Lifetime Member mr.prick's Avatar
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    Quote Originally Posted by Blacky View Post
    As soon as it loses connection, stop logging and save the trace file on the FlashScan device. Then copy the trace file from FlashScan onto your PC and email it to me along with the log that was being recorded.

    The more info I get about this the sooner I will be able to track down the cause.

    Regards
    Paul
    Paul FWIW when is loses connection I can unplug the V2 from the DLC
    and replug it in and it will pick up the connection.
    I thought I sent you a .blx once before
    Sorry to nag on this.
    512k RoadRunner Firmware 12.14R
    FlashScan V2 Bootblock V2.07.04 Firmware V2.07.22 EFILive V7.5.7 (Build 191) V8.2.1 (Build 181)
    LC-1 WBO2

    _________________________________________________

  3. #23
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by mr.prick View Post
    Paul FWIW when is loses connection I can unplug the V2 from the DLC
    and replug it in and it will pick up the connection.
    I thought I sent you a .blx once before
    Sorry to nag on this.
    Keep nagging, it needs to be fixed, but more importantly send me a trace file.

    When it stops, can you still use the V2 keypad before you unplug it - or does it lock up completely?
    If you can still use the keypad then save a trace file using the V2 keypad: Scan Tool->Options->Save Trace File.
    Then send me the trace file.

    You need to save the trace file within about 5 seconds of the problem occurring otherwise the buffers that are saved to the trace file will get overwritten with new incoming data. If that happens then the trace file won't be any help.

    Regards
    Paul
    Before asking for help, please read this.

  4. #24
    Lifetime Member mr.prick's Avatar
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    LOL
    by the time I notice it the console tab is a mile long with lost connection,
    that is just one reason it is so annoying there is not the usual dialog box
    just frozen gauges.

    I can stop the log, save/delete then restart but it will eventually drop out,
    only after disconnecting the V2 from the vehicle will it keep connection after wards.
    This is painfully inconsistent, I just logged at least an hours worth with no problem.
    512k RoadRunner Firmware 12.14R
    FlashScan V2 Bootblock V2.07.04 Firmware V2.07.22 EFILive V7.5.7 (Build 191) V8.2.1 (Build 181)
    LC-1 WBO2

    _________________________________________________

  5. #25
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by mr.prick View Post
    This is painfully inconsistent, I just logged at least an hours worth with no problem.
    I know, and the fact that I can't get it to fail here, means I'm struggling to track down the cause.

    Is the V2 still responsive to its keypad once the laptop has stopped logging? Or does the V2 freeze up and require a hard reboot?

    Maybe there's a loose connection somewhere causing FlashScan to reboot. To determine if V2 is rebooting or not (due to momentary power loss) before you start logging, set the V2 screen to something other than the main menu. Then after you notice the laptop has stopped logging, check the V2 screen. If it is still on the same menu then it has not rebooted, if it is on the main menu then it has rebooted.

    Regards
    Paul
    Before asking for help, please read this.

  6. #26
    Lifetime Member mr.prick's Avatar
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    This happened again yesterday.
    The V2 is still responsive to its keypad once passthru stops logging.
    Here is the .efx
    I saved 2 for some reason, it's #0004 IIRC.
    Attached Files Attached Files
    512k RoadRunner Firmware 12.14R
    FlashScan V2 Bootblock V2.07.04 Firmware V2.07.22 EFILive V7.5.7 (Build 191) V8.2.1 (Build 181)
    LC-1 WBO2

    _________________________________________________

  7. #27
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    Quote Originally Posted by mr.prick View Post
    This happened again yesterday.
    The V2 is still responsive to its keypad once passthru stops logging.
    Here is the .efx
    I saved 2 for some reason, it's #0004 IIRC.
    I'm new to this stuff but what OS are you running.
    ever since I switched up to Vista i get loss of connections with my AT software my efilive software has been fine so far.
    but it turned out to be a port issue conflict may or maynot be the case here
    just a thought.

  8. #28
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by mr.prick View Post
    This happened again yesterday.
    The V2 is still responsive to its keypad once passthru stops logging.
    Here is the .efx
    I saved 2 for some reason, it's #0004 IIRC.
    Thanks for the files, I won't get to look at them until Monday when I'm back in the office. But I hope they show something that helps figure out what is happening.

    Paul
    Before asking for help, please read this.

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