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Thread: No interface cable found

  1. #1
    Lifetime Member eboggs_jkvl's Avatar
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    Default No interface cable found

    Getting this error


    Error code: ERR_NOCABLE/31

    No interface cable found.



    What is wrong? I used the interface cable with LS1edit and it worked but I try to scan and log and I get an error message


    Elmer

  2. #2
    Lifetime Member eboggs_jkvl's Avatar
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    Error data


    Error report generated by EFILive at 15:59:43 on Nov 11, 2005

    Error code: ERR_NOCABLE/31
    No interface cable found.

    EFILive Version: 7.3.0 (Build 303)

    Platform: Windows XP
    Version: 5.1 (build 2600)
    Processor type: Pentium 869MHz

    Directories
    Temporary Cache: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Temporary cache
    Logged Data: \\Eboggs\My Documents\EFILive\V7\Logged data
    Customers: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Customers
    Configuration: C:\Program Files\EFILive\V7\Configuration
    Exported Data: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Exported data
    Images: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Images
    Sounds: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Sounds
    Maps: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Maps
    Pids: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\PIDs
    Virtual Dash: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\VDash
    Print Reports: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Print reports
    Bug Reports: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Bug reports

    Connected: No
    Com port: 0
    Com setup:
    Requested baud rate: 115200

    Cable id: 0
    Cable code:
    Cable desc:
    Cable version:
    Cable Firmware date:
    Cable model:
    Cable Serial number:

    Protocols: 0
    Protocol list:

    Auto connect: No
    Scan OBDII info: No

    Error retries: 1
    Retry delay: 10
    Message throttle: 0

    Most recently used VIN: 2G1FP22G0W2xxxxxx (Note: 1)

    PCM information
    PCM HDW Number: Unknown
    Calibration ID: Unknown
    Serial Number: Unknown
    Operating System: Unknown
    Engine Calibration: Unknown
    Engine Diagnostics: Unknown
    Transmission Calibration: Unknown
    Transmission Diagnostics: Unknown
    Fuel System: Unknown
    System: Unknown
    Speedometer: Unknown
    Operating System BCC: Unknown
    5x24 scan mode: Unknown
    10x24 scan mode: Unknown
    Maximum dynamic packets: Unknown

    Detected modules:
    $10=Powertrain Control Module (PCM)

    Selected parameters:

    Most recent communication with vehicle:
    15:51:56.468 Send: $01,$02,$23,$01,$00,$27
    15:51:56.678 Send: $01,$01,$02,$00,$04
    15:51:56.889 Send: $01,$02,$23,$01,$00,$27
    15:51:57.099 Send: $01,$01,$02,$00,$04
    15:51:57.620 Send: $01,$02,$23,$01,$00,$27
    15:51:57.850 Send: $01,$01,$02,$00,$04
    15:51:58.060 Send: $01,$02,$23,$01,$00,$27
    15:51:58.271 Send: $01,$01,$02,$00,$04
    15:51:58.641 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    15:51:58.771 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    15:51:59.442 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    15:51:59.572 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    15:59:40.435 Send: $01,$02,$23,$01,$00,$27
    15:59:40.645 Send: $01,$01,$02,$00,$04
    15:59:40.856 Send: $01,$02,$23,$01,$00,$27
    15:59:41.066 Send: $01,$01,$02,$00,$04
    15:59:41.487 Send: $01,$02,$23,$01,$00,$27
    15:59:41.697 Send: $01,$01,$02,$00,$04
    15:59:41.907 Send: $01,$02,$23,$01,$00,$27
    15:59:42.118 Send: $01,$01,$02,$00,$04
    15:59:42.448 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    15:59:42.588 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    15:59:43.129 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    15:59:43.259 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04

    Report ID: 248826 (Note: 2)

    Notes:
    (1) The VIN sequence number is not required for this report and for your privacy it is NOT included in this report.

    (2)The report ID is a checksum of the report text and is used to verify the integrity of the report.

  3. #3
    EFILive Reseller wait4me's Avatar
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    Default

    Are the drivers installed for the cable? When you go to control panel / system/ hardware, is anything showing not installed correctly?

    Is the light on the unit itself flashing when you install it into the port?
    "If you can leave a black mark on the pavement, from the exit of one corner to the braking point of the next one, you have enough horsepower."

  4. #4
    Lifetime Member eboggs_jkvl's Avatar
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    The cable worked perfectly when I fired up ls1edit and programmed my PCM today

    After the programming, I was going to record while I drove home from the shop. I got the error.

    The cable has a single flashing red light when the PC is running, the car is running and the cable is hooked up.

    There are no error messages in the "System" Devices.

  5. #5
    EFILive Developer Site Admin Blacky's Avatar
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    Default

    You may have the scan tool set to look for an AutoTap cable. Open the Properties window and make sure the [Connection] tab page is set up like the image.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Before asking for help, please read this.

  6. #6
    Lifetime Member eboggs_jkvl's Avatar
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    It was looking for Atap I changed it to what you requested and still get the error message.

  7. #7
    EFILive Developer Site Admin Blacky's Avatar
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    A red LED flashing should only occur while data is being logged - it's the heartbeat signal that keeps the PCM sending data - it should flash about every 2 seconds. However, if you have not got a successful connection then the red LED should not be flashing.

    The yellow OBD LED should flash all the time that it is connected to the vehicle with the ignition on. That yellow LED shows class-2 bus activity.

    In the error report you posted:
    Most recent communication with vehicle:
    15:51:56.468 Send: $01,$02,$23,$01,$00,$27
    15:51:56.678 Send: $01,$01,$02,$00,$04
    15:51:56.889 Send: $01,$02,$23,$01,$00,$27
    ...
    Those messages are exclusively trying to contact an AutoTap cable.

    You should be seeing messages of the form:

    Most recent communication with vehicle:
    12:20:32.515 Send: $A1,$23,$00,$01,$00,$C5
    12:20:32.515 Recv: $B1,$A3,$00,$00,$54
    12:20:32.515 Send: $A1,$40,$00,$06,$0C,$6C,$10,$F1,$2A,$00,$8A
    12:20:32.625 Send: $A1,$23,$00,$01,$00,$C5
    12:20:32.625 Recv: $B1,$A3,$00,$00,$54
    ...
    i.e. they should start with $A1 = transmit and $B1 = recieve. If you are not seeing any messages starting with $A1 then the Scan Tool software is not even attempting to contact the FlashScan cable. That points to a configuration issue with the Scan Tool software.

    To see those messages, just press Ctrl+G after attempting to connect to the FlashScan cable.

    You could always try checking the box "Scan all cable types" to see if EFILive can automatically figure out the FlashScan connection.

    Regards
    Paul
    Before asking for help, please read this.

  8. #8
    Lifetime Member eboggs_jkvl's Avatar
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    Error report generated by EFILive at 18:38:05 on Nov 11, 2005

    Error code: ERR_NOCABLE/31
    No interface cable found.

    EFILive Version: 7.3.0 (Build 303)

    Platform: Windows XP
    Version: 5.1 (build 2600)
    Processor type: Pentium 879MHz

    Directories
    Temporary Cache: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Temporary cache
    Logged Data: \\Eboggs\My Documents\EFILive\V7\Logged data
    Customers: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Customers
    Configuration: C:\Program Files\EFILive\V7\Configuration
    Exported Data: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Exported data
    Images: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Images
    Sounds: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Sounds
    Maps: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Maps
    Pids: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\PIDs
    Virtual Dash: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\VDash
    Print Reports: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Print reports
    Bug Reports: C:\Documents and Settings\Elmer Boggs\My Documents\EFILive\V7\Bug reports

    Connected: No
    Com port: 0
    Com setup:
    Requested baud rate: 115200

    Cable id: 0
    Cable code:
    Cable desc:
    Cable version:
    Cable Firmware date:
    Cable model:
    Cable Serial number:

    Protocols: 0
    Protocol list:

    Auto connect: Yes
    Scan OBDII info: No

    Error retries: 1
    Retry delay: 10
    Message throttle: 0

    Most recently used VIN: 2G1FP22G0W2xxxxxx (Note: 1)

    PCM information
    PCM HDW Number: Unknown
    Calibration ID: Unknown
    Serial Number: Unknown
    Operating System: Unknown
    Engine Calibration: Unknown
    Engine Diagnostics: Unknown
    Transmission Calibration: Unknown
    Transmission Diagnostics: Unknown
    Fuel System: Unknown
    System: Unknown
    Speedometer: Unknown
    Operating System BCC: Unknown
    5x24 scan mode: Unknown
    10x24 scan mode: Unknown
    Maximum dynamic packets: Unknown

    Detected modules:
    $10=Powertrain Control Module (PCM)

    Selected parameters:

    Most recent communication with vehicle:
    18:37:58.268 Send: $01,$02,$23,$01,$00,$27
    18:37:58.478 Send: $01,$01,$02,$00,$04
    18:37:58.689 Send: $01,$02,$23,$01,$00,$27
    18:37:58.899 Send: $01,$01,$02,$00,$04
    18:37:59.320 Send: $01,$02,$23,$01,$00,$27
    18:37:59.530 Send: $01,$01,$02,$00,$04
    18:37:59.740 Send: $01,$02,$23,$01,$00,$27
    18:37:59.951 Send: $01,$01,$02,$00,$04
    18:38:00.281 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:00.391 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    18:38:00.812 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:00.922 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    18:38:01.943 Send: $01,$02,$23,$01,$00,$27
    18:38:01.943 Recv: $01,$02,$23,$01,$00,$27
    18:38:02.044 Send: $01,$01,$02,$00,$04
    18:38:02.044 Recv: $01,$01,$02,$00,$04
    18:38:02.144 Send: $01,$02,$23,$01,$00,$27
    18:38:02.144 Recv: $01,$02,$23,$01,$00,$27
    18:38:02.244 Send: $01,$01,$02,$00,$04
    18:38:02.244 Recv: $01,$01,$02,$00,$04
    18:38:03.085 Send: $01,$02,$23,$01,$00,$27
    18:38:03.085 Recv: $01,$02,$23,$01,$00,$27
    18:38:03.185 Send: $01,$01,$02,$00,$04
    18:38:03.185 Recv: $01,$01,$02,$00,$04
    18:38:03.285 Send: $01,$02,$23,$01,$00,$27
    18:38:03.285 Recv: $01,$02,$23,$01,$00,$27
    18:38:03.386 Send: $01,$01,$02,$00,$04
    18:38:03.386 Recv: $01,$01,$02,$00,$04
    18:38:04.137 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:04.137 Recv: $01,$6C,$10,$71,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:04.247 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    18:38:04.247 Recv: $01,$68,$6A,$71,$01,$00,$00,$00,$00,$00,$00,$05,$0 0,$00,$04
    18:38:05.088 Send: $01,$6C,$10,$F1,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:05.088 Recv: $01,$6C,$10,$71,$2A,$00,$00,$00,$00,$00,$00,$05,$0 D,$00,$04
    18:38:05.198 Send: $01,$68,$6A,$F1,$01,$00,$00,$00,$00,$00,$00,$05,$8 0,$00,$04
    18:38:05.198 Recv: $01,$68,$6A,$71,$01,$00,$00,$00,$00,$00,$00,$05,$0 0,$00,$04

    Report ID: 280920 (Note: 2)

    Notes:
    (1) The VIN sequence number is not required for this report and for your privacy it is NOT included in this report.

    (2)The report ID is a checksum of the report text and is used to verify the integrity of the report.

  9. #9
    Lifetime Member eboggs_jkvl's Avatar
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    That's the error data AFTER I changed it to the setting that you wanted

  10. #10
    EFILive Developer Site Admin Blacky's Avatar
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    Default Re: No interface cable found

    Quote Originally Posted by eboggs_jkvl
    What is wrong? I used the interface cable with LS1edit and it worked but I try to scan and log and I get an error message
    Elmer
    Ok, getting right back to the initial post, you said "I used the interface cable with LS1edit and it worked". I presume you mean you used the cable with EFILive's Tuning Tool software. There is no way that FlashScan will work with LS1Edit software.

    If you meant that you were using LS1Edit's cable with LS1Edit's software then that has no bearing on whether EFILive/FlashScan will work or not work.

    Download the attached USB program, plug in FlashScan and run the usbview.exe program. You should see the same information for FlashScan as the attached image. If you do not then you will probably need to re-install the FlashScan USB drivers.

    Regards
    Paul
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