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Thread: A few problems

  1. #1
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    Default A few problems

    hey just recently got efi and i have windows 7!half the time i cant get my v2 to connect to my computer im getting a usb device is not recognized...also on my scan tool it will not let me log my truck i get like an error of $11 mode not supported..HELP

  2. #2
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    help vehicle is 09 chevy duramax diesel

  3. #3
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    i hope this is good enough info just let me know what i need to do

  4. #4
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    anyone help me?

  5. #5
    Joe (Moderator) joecar's Avatar
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    I pm'd tech Support.


    Which is the version of your V2 firmware...?

    What are your V7/V8 software build versions...?

  6. #6
    EFILive Crew Site Admin Tordne's Avatar
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    For guidance on loading drivers please see this guide (http://support.efilive.com/kb_articl...9411-UHZV-3143).

    The Mode $11 is often because:
    - There are unsupported PIDs selected in your PID list
    - There are too many PIDs selected for your controller

    In both cases try loading one of the standard PID lists (i.e. Duramax LBZ Metric) and see if the error goes away. This is of course assuming you haven't added PIDs and saved over these default files.

    Cheers,
    Andrew
    EFILive Crew


  7. #7
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by Duramax2500 View Post
    hey just recently got efi and i have windows 7!half the time i cant get my v2 to connect to my computer im getting a usb device is not recognized...
    Run the Scan Tool, select Edit->Properties. On the [Connection] tab page, set the Preferred interface cable type to "EFILive FlashScan V2 (HAPI)". Uncheck the Scan all cable types.
    Regards
    Paul
    Before asking for help, please read this.

  8. #8
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    [QUOTE=Tordne;129718]For guidance on loading drivers please see this guide (http://support.efilive.com/kb_articl...9411-UHZV-3143).




    ok thank you but when i get to the step that says select other devices i dont have that option at all....what else could i look for?i have system devices and universal bus controllers!

  9. #9
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    also i figured it out but i dont have the drivers option when i go into efi lives folder....so i cant update it...is that the problem?

  10. #10
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    bump it up

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