No device connected?

[Mtnbike4522]

im trying to get my v2 to work on my new laptop. Ive downloaded both 7.5 and 8, ive ran the updates to the software. I am able to read my engine with the v2 but unable to flash with it. Im now trying to update my firmware and i get a no device connected error.
what am i doing wrong? thanks

[Tordne]

Have you just updated from the 2.04.x firmware to 2.05.x and later? If so is your device asking repeatedly to upgrade licenses (or similar)? If so please email me (support@efilive.com) an I can email you some instructions to resolve the issue (more than likely). If it is the issue I expect it is due to first not having updated to 2.04.72 firmware as described in the firmware update documentation.

[joecar]

More info: showthread.php?8426-Installing-the-V8.1-Software&p=135188#post135188

[Mtnbike4522]

Ok. so yes my firmware does need an update.. its a 2.04.60.

I followed the steps listed in the documentation then i get this error.

[Tordne]

When usign the old 'EFILIve Firmware Programmer' application you nned to hold down the CTRL key on the FlashScan V2 keypad while plugging in the USB cable. This puts the device in to 'deadpoll' mode. Hopefully that will allow you to perform that initial update to 2.04.72.

[mr.prick]

That's some old firmware.

[Mtnbike4522]

When usign the old 'EFILIve Firmware Programmer' application you nned to hold down the CTRL key on the FlashScan V2 keypad while plugging in the USB cable. This puts the device in to 'deadpoll' mode. Hopefully that will allow you to perform that initial update to 2.04.72.

think i got it working. thank you