Hello Matt,
OK ... I understand a little better now. I'm guessing you purchased a V2 with the intent of learning how to use the software to fine tune your vehicle ?
I don't like to criticize the work of others (as I appreciate the same from them !), so I'm hoping you can work out a "no cost" solution with your vendor.
If communications break down and you get stuck, let me know and I'll help get you going.
Regards,
Taz