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Thread: V7.5 Error msg

  1. #1
    New Member
    Join Date
    May 2010
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    7

    Default V7.5 Error msg

    I am receiving an error message when I try to open V7.5, both the tune tool and the scan tool. I have the latest build, have restarted computer and tried hooking V2 and laptop to vehicle. After I close the error message I get the generic Demo message that displays if the V2 is not reAttachment 12400gistered but after I click ok it completely shuts the program down I cant even view it in demo mode. Any help is apprecieated, the last time I used this was probably 2-3 months ago so I dont know what is going on. I have attached a screen shot of the error. And I copied the error report when trying to open the scan tool

    Thanks
    -Eric


    Error report generated by EFILive at 05:36:52 on Dec 17, 2011

    Error code: ERR_WIN 0/0
    Cannot open file "C:\Users\Owner\Documents\EFILive\V7.5\User Configuration\calc_pids.txt". The system cannot find the file specified

    EFILive Version: 7.5.7 (Build 180)

    Platform: Windows NT
    Version: 6.0 (build 6001)
    Processor type: Pentium 2095MHz

    Directories
    Temporary Cache: C:\Users\Owner\Documents\EFILive\V7.5\Temporary cache
    Logged Data: C:\Users\Owner\Documents\EFILive\V7.5\Logged data
    Customers: C:\Users\Owner\Documents\EFILive\V7.5\Customers
    Configuration: C:\Program Files (x86)\EFILive\V7.5\Configuration
    Exported Data: C:\Users\Owner\Documents\EFILive\V7.5\Exported data
    Images: C:\Users\Owner\Documents\EFILive\V7.5\Images
    Sounds: C:\Users\Owner\Documents\EFILive\V7.5\Sounds
    Maps: C:\Users\Owner\Documents\EFILive\V7.5\Maps
    Pids: C:\Users\Owner\Documents\EFILive\V7.5\PIDs
    Virtual Dash: C:\Users\Owner\Documents\EFILive\V7.5\VDash
    Print Reports: C:\Users\Owner\Documents\EFILive\V7.5\Print reports
    Bug Reports: C:\Users\Owner\Documents\EFILive\V7.5\Bug reports




    Eric:2005 GMC Sierra LLY

  2. #2
    EFILive Crew Site Admin Tordne's Avatar
    Join Date
    Oct 2004
    Posts
    3,870

    Default

    Reinstall the software by right-clicking on the install application and selecting 'Run as Administrator'. The Demo Mode message is suppressed when you've entered the registration details from your blue registration card, or you have the FlashScan device connected to your PC before starting the Tune Tool application.
    Andrew
    EFILive Crew


  3. #3
    New Member
    Join Date
    May 2010
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    7

    Default

    Alright thank you, I guess it was as simple as that. I re-updated last night and figured that would work but it didnt! The re-install sure worked

    -Eric
    Eric:2005 GMC Sierra LLY

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