I have an e38 I sent to a customer and I swear I fully flashed it to apply the vats patch and then even re-read the tune back in to confirm it showed the patch was applied. But I can't go back and double check that now with the ECM because the customer is 10 states away So with the autocal can I do another full flash to confirm the VATS patch gets applied or are we out of luck and he'll have to send the ECM back.

I am reasonably confident his vehicle won't start due to the VATS patch not being applied because he says he isn't getting fuel to the injectors when he cranks over the engine and that seems to be a classic sign of the VATS patch not being applied in my own vehicle last year. Some people say their engine starts for a couple of seconds and then shutsdown with the VATS patch not applied but in my case the engine would never start until it was.

Thank you for any info on how to help him remotely. we'll loose a week plus shipping the ecm back and forth :(