Flashscan V2 wont load to laptop, need help asap!!

[Duramaxxx]

I have a flashscan V2 scan and tune, ive installed all the current updates to the downloads that I got from the efilive website. I have a problem with getting my laptop to recognize my device, when I plug it in it lights the screen up but there is no text and the computer does not respond in any other way. When I go into the devices page there is nothing for efilive available, I tried to follow the steps for installing the device driver software but I cant find it anywhere on my computer. When I hit the power button on the device it responds with a buzz or beep type sound, when I plug it into my usb port it powers up and works normally. I tried a different usb cord with no changes. I also registered the license that I have with the hope that would help but still no change, im lost please help me out. Thank you

[joecar]

Start->All Programs->EFILive->V8->USB Manager

uninstall the current driver, and install 2.2.4.

[Duramaxxx]

Well I went into there and deleted the drivers then installed the 2.2.4, I tried to hook it up again and same result. Im new to efilive and its frustrating to say the least

[Duramaxxx]

I dont know how to check firmware on the device but I do know it was made 4 years ago and maybe thats part of the problem.

[Duramaxxx]

Im on a asus laptop and its got windows 7 if that matters

[Duramaxxx]

When I try to open the firmware update page it tells me the program is missing and to reinstall the program and try again, not sure what that means.

[Duramaxxx]

Also when I plug it in all 5 of the lights light up then the orange light thats second from the right lights up twice then thats all it does.

[Duramaxxx]

Ok this thing is about to fly across the room and end up in a million pieces, im starting to regret my purchase. What a p.i.t.a.

[Duramaxxx]

Anyone have a clue?

[joecar]

I dont know how to check firmware on the device but I do know it was made 4 years ago and maybe thats part of the problem.

Start the V8 EFILive Explorer software, goto the Firmware tab and post a screenshot of that here.


Do you know what firmware version and bootblock version your V2 has (can you navigate down using the LCD/keypad to find these...?)...?


I need to know those versions before proceeding.