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Thread: V2 repairs?

  1. #1
    New Member
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    Jan 2013
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    Default V2 repairs?

    I sent an email through the main site a few days ago and haven't seen a response yet...but is there a repair option? I left my V2 in my backseat and forgot about it, long story short something heavy hit it and cracked the screen. it still seems to work other than that...so what would that run? I already licensed it to my truck and don't want to have to buy another V2 or get an autocal...
    2010 Silverado 2500HD LMM Duramax diesel

  2. #2
    Joe (Moderator) joecar's Avatar
    Join Date
    Apr 2003
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    27,879

    Default

    Where to send your V2 for repairs (if your FlashScan is broken):
    Return Merchandise Authorization (RMA)


  3. #3
    New Member
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    Jan 2013
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    Default

    Done that and didn't get a reply
    2010 Silverado 2500HD LMM Duramax diesel

  4. #4
    EFILive Crew Site Admin Tordne's Avatar
    Join Date
    Oct 2004
    Posts
    3,870

    Default

    There is no RMA incident in our service desk system so that is why you've not gotten a reply (we don't know about it). Please go ahead and log the request again, making sure that the request is finalised (may be one more button yu need to click to submit). We can then follow-up from there...
    Andrew
    EFILive Crew


  5. #5
    New Member
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    Jan 2013
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    Default

    I got ahold of a retailer in the US who can deal with the repair, thanks for the replies though
    2010 Silverado 2500HD LMM Duramax diesel

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