Paul i Loaded June 22 2012 into the handheld. it will open V7 but it doesnt recognize the handheld is plugged in. when I put the laptop and handheld in my truck and check the status i get all 3 check marks. but when i load V7 it hangs up unless i unplug the handheld. and if i plug the handheld back in and try to flash my truck it freezes.