Close all EFILive applications.
Run the program:
\Program Files\EFILive\Drivers\Utilities\FT_Prog_v1.12\FT_P ROG.exe
(it can take a while for it to start, about 10-20 seconds)
Select the menu option Devices->Scan and Parse.
Let me know if you see the following information exactly as shown in the image below.
(The LocID will most likely be different - that's just the ID of the USB port into which FlashScan is plugged)
Regards
Paul